Skydio

Frequently Asked Questions

Browse our Knowledge Base

Getting Started
Getting started with your Skydio R1

Skydio R1 Flight Tips

Where can I fly my R1?

Skydio R1 Safety

How to create & share video clips
App Help
Using the Skydio app

Can R1 take still photos as well as video?

Using cinematic modes in the Skydio app

What if my R1 crashes?

Skydio Compatibility

Troubleshooting Wi-Fi connection issues
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Flight Help
How high can R1 fly?

Flying your R1 in the cold

Flying your R1 near water

How long can I fly Skydio R1?

The corner lights on my R1 are pulsing, but I can't connect

Troubleshooting a "Checks Incomplete" message
R1
How does R1 work?

How do I access and manage my R1 footage?

How do I replace and tighten the R1 propellers?

How to hand launch your R1

How to hand land your R1

How to erase flights from your R1
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Battery and Charger
Which types of USB-C cables will work with the R1?

R1 battery guidelines, troubleshooting, and safety

The lights on my R1 battery are yellow
Store and Order Help
What is the Skydio return policy?

Which payment methods can I use?

Shipping and payment FAQ

What's in the box with R1?

Contact the Skydio Support Team

Phone

855-463-5902

10:30am-7pm Central Time, 7 days a week
Email
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