In order to successfully perform Remote Operations with Dock, your network must meet the following speed requirements:

Up and down minimum speeds
  • 5 mbps - required to support basic Remote Flight Deck experience
  • 10 mbps - required to support good performance in Remote Flight Deck
  • 20 mbps - required to support optimal performance in Remote Flight Deck
Latency
  • < 100 ms - required to support basic Remote Flight Deck experience
  • < 50 ms - required to support good performance in Remote Flight Deck
  • < 20 ms - required to support optimal performance in Remote Flight Deck

 

How to test your network in Skydio Cloud

Step 1 - Visit cloud.skydio.com

Step 2 - On the Fleet page, select the dock or vehicle you wish to test

Step 3 - Select the settings icon to the right of your device name

Step 4 - Next to Test Network Speed select Start

CS_Dock_troubleshooting_network_speed_drone_1.pngCS_Dock_troubleshooting_network_speed_drone_2.png

Step 5 (optional) - Download your results

 

How to perform a sustained network test prior to installing Skydio Dock

You can use any network speed test site that provides a sustained, saturated testing option in order to see your network speed performance over time and make an optimal choice for your Dock installation. In this article we’ll walk you through how to perform a speed test using testmy.net.

[note] Perform a sustained test (rather than an individual speed test) to receive a more comprehensive view of your network performance over time. [/note]

Before you test

It’s important to conduct this network speed test in the actual location where your Dock will be installed. Your internet setup must accurately represent the live environment where you will be flying, including the placement of your internet source (e.g. router, Cradlepoint, Starlink, etc.)

 

Step 1 - Go to the location where your Dock will be installed

Step 2 - Connect your laptop to the network you’ll be using for remote operations

    • If you plan to connect Dock to the network via Ethernet cable, plug your laptop into the Ethernet port you will be providing for Skydio Dock
    • If you plan to connect Dock to network Wi-Fi, connect your laptop to the Wi-Fi network
    • Disable all other Wi-Fi networks and connectivity options so that this is the only available network to connect to

Step 3 - Visit testmy.net

Step 4 - Select Misc then select Automatic Speed Test

CS_network_test_2_anno.png

Step 5 (Optional) - Sign in to receive results via email when the test is complete. 

CS_network_test_3_anno.png

    • If you don’t already have an account, you will need to create one

Step 6 - Configure your automated speed test parameters

CS_network_test_4_anno.png

    • Frequency: 5 min
    • Repeat: 10x
    • Leave everything else as is

Step 7 - Select Start Automatic Test

CS_network_test.gif

    • The test will start with a small amount of data, then ramp up in increments
    • Leave your laptop open and untouched for 50 min to allow the test to run
    • Ensure your computer is connected to power and left awake during this process

Step 8 - When the test is complete, select My Results to view your results

CS_network_test_8_anno.png

    • If you’ve signed in, you will receive an email notification with your results

Step 9 - Email your results to your contact at Skydio

    • Select the email icon
      CS_network_test_9_anno.png
    • Enter the name and email address of your contact
    • Optional: copy the URL of your results to send them via messaging app
      CS_network_test_9_2_anno.png
    • Select Send Email

Skydio, Inc. A0456

Was this article helpful?