Date created: 7 August 2024
Date updated: 14 August 2024
Operational Impact: You must update your system to the latest version before selecting Auto, 153, or any DFS channels
Products affected: Skydio X10
14 August 2024 - Updated Guidance
Skydio recently issued a Notice to Operators after learning of a software inefficiency that adversely affected the quality of communication on channel 153 and all DFS channels. Our new software update addresses these issues and re-enables the use of Auto, 153 and DFS channels.
Please read the software release notes here.
7 August 2024 - Initial Message
Description, Identification, and Manifestation
Skydio recently became aware of a software inefficiency that adversely affects the quality of communication on channel 153 and all DFS channels.
This may negatively impact command and control and/or quality of the live feed from the drone. Because Auto channel selection may assign channel 153, until this issue is resolved Auto should also not be used.
Mitigation
Ensure your system is on the latest version (vehicle: 34.1.125, controller: 34.1.81).
To achieve the best possible communication reliability select one of the following channels:
Skydio Actions
Skydio is working urgently to release a software update to resolve the issue. Please monitor your controller and email for notifications that an update is available.