Skydio Dock and Remote Ops Error Messages

Arm Out of Position

The drone's arms may not be fully extended or locked in place.

Land and verify that the drone's arms are fully extended, the arm stops are undamaged, there are no loose screws in the arm braces, and the arm braces are locked.

Backtrack Return Unavailable

Your drone has encountered a critical error. Selected return type (backtrack) is unavailable.

Please adjust return settings or land immediately. Select "Up and Over" as your return type, then select the "Return" button to return to dock or "Land now" to land in place.

Battery Cold

The battery is too cold to fly.

Warm batteries in a room-temperature environment or use body heat - DO NOT use higher heat (hairdryer, etc.) to accelerate heating. If you have an X10, the battery will automatically begin self-warming and launch will become unblocked when the battery is sufficiently warmed for the given state of charge.

Battery Error

The battery is not communicating with the drone.

Reboot your drone. If that does not resolve the issue, perform a battery reset.

Battery Range Warning

The drone's range will soon exceed the battery's capacity to return.

Take immediate steps to return to dock.

Camera Failure

Your drone can not track or record.

Land and reboot the drone.

Close Obstacle Avoidance

Your drone is in "Close" obstacle avoidance mode.

Flight speed is automatically reduced. Fly with caution.

Commandeering Drone

This notification appears when taking control and becoming the active pilot of a drone.

Be prepared to pilot the drone. Note that some “Flight Controls” settings might change due to commandeering from another pilot.

Component Failed

The system is in an off-nominal state and must be rebooted.

Reboot your drone.

Connection to Aircraft Lost

Command and control connection to the drone is lost.

The drone will hover in place for the user-specified connection timeout period, then autonomously return to dock (or launch point if X10). Pilot may take over if connection is regained.

Connection Regained

Connection to the drone has regained.

Informational.

Critical Flight Error

Your drone has encountered an error.

Take immediate steps to return to dock or land in place.

Degraded Logging SD Card

The logging SD card in the drone is degraded.

Remove and replace your logging SD card in the drone to prevent corrupted logs.

Digital Zoom Unavailable

Digital zoom is not supported in this video mode

Informational.

Dirty Cameras

The drone navigation cameras are dirty and may negatively impact obstacle avoidance and visual navigation.

Take immediate steps to return, land, and clean your drone's cameras.

Drone Battery Low

The battery is too low to fly. Launch is prevented.

Charge your drone's battery.

Drone GPS Inoperative

GPS system is inoperative.

Reboot your drone.

Drone Inspection Mode

The dock camera is currently in drone inspection mode, preventing launch.

Switch to the drone camera feed to prepare for launch.

Drone Lost Connection to Dock

The drone lost connection to the dock.

Verify that the dock has internet connectivity and your drone is within range.

Emergency Landing

The drone is initiating an emergency landing and obstacle avoidance is disabled

Use your keyboard or controller to take over and land manually.

Geofence Requires Good GPS

The geofence is active but it is impossible to determine if the drone is inside of the geofence or not due to poor GPS.

Exit and reneter Remote Flight Deck to re-attempt GPS initialization, or remove the geofence.

Getting Dark

Available light is not optimal for obstacle avoidance.

Move to a brighter environment, enable Twilight/Low Light mode (if X2 or X10), or land. Enable NightSense (X10) to continue flying with obstacle avoidance.

Gimbal Obstructed

Tracking is disabled. The drone may not be able to lock onto and land in the dock.

Manually land outside the dock and remove the gimbal obstruction.

GPS Available

The drone does not yet have GPS.

Fly left and right to reacquire heading.

GPS Initialization Unsuccessful

The drone was unable to automatically initialize the GPS heading.

Manually fly laterally to acquire a GPS lock.

Height Ceiling Reached

The drone has reached the maximum height ceiling.

Informational. Optionally configure your height ceiling via the range limits option in vehicle settings.

Height Limited with Poor GPS

The drone does not have strong GPS and is prevented from ascending further.

Manually fly laterally to acquire a GPS lock or use Auto Motion.

High Winds

Flight performance may be affected.

Informational. Optionally move to an environment with less winds or land.

Hover Unreliable

Your drone is unable to safely hover.

Take immediate steps to land.

Impaired Visual Sensing

Flight performance may be affected due to dust, rain, or smudges on the camera.

If the drone moves irregularly, move to a clear area or disable obstacle avoidance.

Initializing

Initializing

Please wait

Land Immediately - Obstacle avoidance is disabled.

There is an issue with visual navigation.

Take immediate steps to land.

Land Immediately - Sensor failure.

A low level sensor has stopped communicating in flight and may trigger an emergency landing.

Take immediate steps to land.

Land Immediately - Drone's battery is critically low and may power off in flight.

The drone battery has reached a critically low level.

Take immediate steps to land the drone in place (using the "Land now" button). You will then need to physically retrieve the drone and replace it in the dock.

Land Now - Your drone is too hot to operate safely.

The drone is too hot and flight performance may be affected.

Take immediate steps to return and land.

Land Soon - Drone's battery is low.

Tracking and autonomous actions are disabled 60 seconds prior to the drone initiating a critical battery landing.

Take immediate steps to land.

Landed

Your drone has landed in the dock.

Informational

Landed Outside Dock

Your drone has landed outside the dock.

Drone must be physically placed back in the dock to continue dock based operations.

Landing - The drone's battery is failing.

The drone's battery is failing.

The drone will land autonomously. Wait for the drone to land, then replace the battery.

Landing - Vehicle landing.

The drone is landing, is above 10 ft (3 m) from the ground, and has obstacle avoidance on.

Informational. This landing can be canceled.

Landing - Obstacle avoidance is turning off

Obstacle avoidance is disabled when the drone is landing and is within 10 ft (3 m) of the ground/dock.

Informational.

Landing - Sensor failure.

A low level sensor has stopped communicating in flight and the drone is autonomously landing.

Wait for the drone to land, physically recover it, reboot it, then replace it in the dock. You may nudge the drone while landing to ensure it lands in a safe location.

Landing - Your drone is too hot.

The drone is too hot and is landing autonoumously.

Wait for the drone to land, physically recover it, place it in a cool area to cool down, then replace it in the dock. You may nudge the drone while landing to ensure it lands in a safe location.

Landing - Looking for a flat landing surface.

The drone is "smart". landing due to a system fault. The drone will look for a flat place and land autonomously. This landing cannot be canceled.

Physically retreive the drone after landing and replace it back in the dock.

Landing - Drone's battery is critically low.

The drone battery has reached a critically low level and is automatically landing.

The drone will land autonomously. Wait for the drone to land, then replace it into the dock.

Landing Canceled

User canceled landing

Either re-initiate the landing, return to dock, or continue flying.

Landing in Dock

Drone is landing in Dock

Informational.

Launch Failed - At least one motor failed to spin up.

At least one motor failed to spin up when attempting to launch.

Try launching again.

Launch Failed - Unfold your drone's propellers before trying again.

Props are stuck or unable to unfold automatically before launch.

Unfold your drone's propellers before trying to launch again.

Launching

The drone is launching.

Informational.

Log Card Missing

The logging SD card is missing or not formatted correctly.

Confirm that the supported SD card is inserted in the drone’s log card slot. Replace or format the log SD card. Note that formatting the SD card will delete all data from the card.

Log Card Unformatted

The logging SD card is not formatted correctly.

Confirm that the supported SD card is inserted in the drone’s log card slot. Replace or format the log SD card. Note that formatting the SD card will delete all data from the card.

Logging SD Full

The logging SD card is full.

Reboot drone (remotely from Skydio Cloud). If rebooting the drone does not resolve the issue, replace or format the Log SD card.

Note that formatting the SD card will delete all data from the card (including flight logs).

Lost Livestream Connection

The live stream connection was lost.

Check drone and dock connection, and verify that the dock is connected to the internet.

Low Battery

The drone battery is low.

Take immediate steps to return to dock.

Media SD Full

The media SD card is full.

Allow media to be uploaded and then delete by toggling ON “Delete files from the vehicle's SD card after upload” in Media Upload settings.

Note: This may take time depending on the amount of data and network connection speeds.

Replace or format the media SD card. Note that formatting the SD card will delete all data from the card.

Media SD Card is Slow

Your SD card is too slow to record at this setting.

Replace SD card or switch to lower resolution images/video

Media SD Card Missing

The media SD card is missing or not formatted correctly.

Confirm that the supported SD card is inserted in the drone’s media card slot. Replace or format the media SD card. Note that formatting the SD card will delete all data from the card.

Media SD Card Needs Formatting

The media SD card is not formatted correctly.

Confirm that the supported SD card is inserted in the drone’s media card slot. Format or replace the media SD card. Note that formatting the SD card will delete all data from the card.

Minimal Obstacle Avoidance

Your drone is in "Minimal" obstacle avoidance mode.

Flight speed is automatically reduced. Fly with caution.

Mode Switch in Progress

Switching from video to photo mode (or vice-versa)

Please wait until the camera mode switch is complete.

Motor Fault

Attempted launch was aborted due to a motor getting stuck.

Reboot the drone and reattempt launch.

Moving Too Fast

Your drone must be motionless and level to launch.

If launching outside of the dock, ensure the drone is still and level to unblock flight. If the drone is in the dock, reseat the drone to ensure it is still and level.

Navigation Unreliable

Your drone is having trouble understanding its surroundings.

Take immediate steps to land.

Not Still or Level

Your drone must be motionless and level to launch.

If launching outside of the dock, ensure the drone is still and level to unblock flight. If the drone is in the dock, reseat the drone to ensure it is still and level.

Obstacle Avoidance Degraded

Obstacle avoidance responsiveness is reduced due to dust, rain, or smudges on the navigation camera lenses.

Fly with caution. Move to a clear area or disable obstacle avoidance.

Obstacle Avoidance Disabled

Obstacle Avoidance is disabled

Fly with caution. Re-enable obstacle avoidance when possible.

Opening Dock

Dock Door is opening

Stand clear of the Dock door while it is opening.

Outside of Geofence

Drone must be within Geofence Boundary to Launch

Ensure your dock and drone are added to your site and located within the site geofence.

Pairing Mismatch

The detected dock is not paired to this drone.

Ensure your dock and drone are properly paired in Skydio Cloud.

Preparing Your Media

Preparing Your Media

Please wait until media is prepared.

Reached Edge of Geofence

The drone has reached the edge of the geofence set for your site in Skydio Cloud.

Please navigate away from the geofence boundary to return to the area of operations defined by your organization.

Reduced Performance

The drone battery is too cold to pull max current. The drone speed is reduced until the battery warms.

Fly with reduced speed until the battery is warm enough to pull max current.

Remote ID System Check

Running Remote ID Check

Wait for the drone to complete the Remote ID check.

Remote ID Inoperative

Remote ID is unable to broadcast remote operator location.

Ensure you have downloaded the Skydio Enterprise app and logged in using your Skydio Cloud-registered email. Ensure location sharing is enabled and you have approved the flight on your mobile device.

Retracting into Dock

Launch was canceled. Safely retracting the drone into the dock.

Please try again

Retry Dock Landing

Battery cannot charge due to imperfect contact.

Landing in dock failed. Physically recover the drone and reseat it in the dock.

Returning to Dock / Launch Point

Drone is returning to dock (or launch point).

Wait for the drone to return to the dock or launch point. Select Cancel Return to cancel the return if needed.

Returning to Geofence Boundary

Movement will be restricted to the direction of the Geofence until it is reached.

Wait for the drone to return to the nearest geofence edg.e

Slow SD Card

Your SD card is too slow to record at this setting.

Replace SD card or switch to lower resolution images

Stop at Structure Enabled

Stop at Structure is enabled

Informational.

Thermal Camera Inoperative

There is an issue with the drone's thermal camera.

Reboot the drone or continue without thermal camera feed.

Too Dark

Your drone can not see well enough to fly safely.

Move to a brighter environment, enable Twilight/Low Light mode (if X2 or X10), or take immediate steps to land. Enable NightSense (X10) to continue flying with obstacle avoidance.

Too Hot

Your drone is too hot to fly.

Move the drone into a cooler location and out of direct sunlight. Allow the drone to cool down before reattempting launch.

Unable to Return

Your drone is blocked by an obstruction.

Take manual control of the drone and pilot around any onbstacles blocking the return path, then reinitiate the return.

Unsafe Launch Space

An obstacle is sensed directly in the launch path.

Remove the obstacle to allow flight.

USB-C in Use

USB-C plugged into vehicle port

Disconnect the USB-C cable from the vehicle port to allow flight.

Very High Winds

Flight performance may be affected.

Move to a less windy area or land.

Viewing Live Stream

Actively viewing the drone's live stream

Observe the live stream or press Commandeer to take over

Vision Degraded

Your drone can not see well enough to fly safely.

Move to an environment with more visible texture (away from large glassy surfaces, high altitudes, etc).

Weak Battery

There is an issue with the battery and flight time is greatly reduced.

Take immediate steps to land the drone. If you select the "Land now" button, you will then need to physically retrieve the drone and replace it in the dock.

You are now the active pilot

This notification appears when taking control and becoming the active pilot of a drone.

Be prepared to pilot the drone. Note that some “Flight Controls” settings might change due to commandeering from another pilot.