Shipping and payment FAQ

Where can I buy an R1 or Skydio accessories?

Visit our Skydio shop:

I live outside the US or Canada. Can I buy an R1?

We currently only sell and ship to the US (excluding US territories) and Canada, but plan to expand to other countries soon.

What methods of payment can I use to buy stuff from the Skydio shop?

See this article for details.

What are my shipping options for my purchase?

The only shipping option Skydio offers is free 2-day shipping via FedEx (for US orders), and FedEx Priority International shipping for orders shipping to Canada.

Can I have my order shipped to a PO box?

No, FedEx does not deliver to PO box addresses.

How are taxes calculated for my purchase?

For shipments within the US, tax rates are determined by state or county. For shipments to Canada, there is no tax charged at the point of sale, but your shipping agent may charge tax at the border.

What is included with the purchase of an R1?

See this article for details.

What is the warranty on my purchase?

See this article for details.

What is your return policy?

See this article for details.

Do I have to create an account to buy something from the Skydio shop?

No account required, but you can opt-in to receive further emails and communication from the team at Skydio.

How do I track my order?

After your order has shipped, we’ll send you an email (or a text) with a tracking number.

I have other questions. How do I reach out if I need help?

Check out our related articles for additional help. If you have any other questions or need help, just contact us.