Overview

Getting started with Skydio Cloud requires some settings configuration such as creating a profile, adding users, and claiming your Skydio vehicles. You will need to configure your Skydio Cloud and connect to a wireless network before you can sync your media.

Quick Steps

Log in cloud.skydio.com

    • enter your email address
    • enter the verification code sent to your email address

To use Media Sync (additional license required) you will need to connect to a local wireless network to upload images, 3D Scan data, and videos.

To Add Wireless Networks

Step 1 - Select Settings

Step 2 - Select Network

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Step 3 - Select Add New Network

Step 4 - Input SSID the name of your wireless network

    • Skydio 2 is compatible with both 2.4 GHz and 5 GHz networks
    • Skydio X2 is only compatible with 5 GHz networks

Step 5 - Input the password

    • you can modify the SSID but not the password
cloud_network_add.jpg

Step 6 -Skydio X2 Only 

    • connect to a 5 GHz network

           (U-NII-1 or U-NII-3 bands)

antenna_up_two.png

Step 7 - Select Add

    • repeat steps to add additional wireless networks allowing your Skydio drones to leverage multiple networks for connectivity

Step 8 - Organize the priority networks

    • networks are ordered by priority with the top connecting first
    • drag the network box to reorder

Advanced Wireless Network Guidelines

If you are accessing your organization's wireless network, work with your system administrator to ensure the following requirements are addressed.

Ensure that the network is WPA2-PSK compatible:

    • WPA2-PSK (WPA2 Personal) networks using an SSID and password are compatible
    • WPA2-Enterprise networks are NOT compatible
Unhide wireless network
Whitelist *.Skydio.com

Turn off media access control (MAC) address filtering:

    • if you need to connect to a network that uses MAC filtering, contact Skydio support to obtain the MAC to address for your drone

Ensure that Skydio X2 is connected to a 5 GHz wireless network:

    • disable Dynamic Frequency Selection (DFS)
    • disable channels: 50-150 inclusive
    • disable the UNII-2 bands 

Standard 5GHz networks include a set of channels, known as UNII-2, that are used for weather radar systems. To avoid conflict with these systems, a device that operates on these channels is required to implement Dynamic Frequency Selection (DFS). Skydio drones do not support 5 GHz wifi networks on U-NII-2 per the United States Federal Communications Commission regulations.

For more information visit: Cisco 5GHz WiFi Network Channel Documentation.

Other recommended settings:

    • set Channel width to 20 MHz
    • enable 6 Mbps in the data rates tab

Explore More

Explore related articles for additional information

Getting Started with Skydio Cloud

How to use Skydio Cloud Media Sync

Troubleshooting Skydio Cloud

If you have questions or need additional support—feel free to reach out! Skydio Support

 

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