Skydio Cloud offers an Axon Evidence media integration to sync the media captured from your Skydio drone without manual upload, offering seamless transfer and management of images and videos. Media can be stored, searched, and shared across your organization, either from the dashboard or directly from the Axon Evidence integration. You must have your Skydio Cloud account provisioned before configuring the Axon Evidence Manager feature.
|Step 1 - Log in to cloud.skydio.com
|Step 2 - Set up your Skydio Cloud account: Getting Started with Skydio Cloud
Step 3 - Add Wireless Networks
For more detailed instructions and advanced wireless network guidelines, visit:
Step 4 - Choose media to upload
Step 5 - Power on the drone
Step 6 - Log into the Skydio Enterprise app or Enterprise Controller using your Skydio Cloud organization registered user name and password.
Step 7 - Sync your Skydio Cloud features
Step 8 - Plug in the drone to power
For more detailed instructions visit:
Step 9 - Open a new tab in your browser
Step 10 - Select Axon Air API Settings
Step 11 - Select Add New
Step 12 - Enable Feature permissions
Step 13 - Select Save
Step 14 - Select Open Skydio Portal
[info text="Copy the Client Secret. Once you close the Axon Create A New Air Access Client page, the Secret will no longer be available. If the integration fails, you will need to generate a new Secret."]
Step 15 - In the Skydio Cloud browser tab
Step 16 - Copy and Paste from Axon into Skydio Cloud
Step 17 - Enter your Default Axon User Email
Step 18 - Validate your Axon API credentials
Step 19 - (optional) Delete media after integration
Step 20 - Conduct a test flight
Step 21 - Check Axon integration media sync status
The status of the Axon Integration Media Sync will display:
Unable to access Axon Evidence
Contact your Axon Evidence support representative for help with your account.
Unable to access Skydio Cloud
Go to cloud.skydio.com
- enter your email address
enter the verification code sent to your email address
[info text="Ensure that you are logging in to your mobile device with the same email address that has been provisioned on Skydio Cloud."]
Have you set up your Skydio Cloud?
You will need to configure your Skydio Cloud account before you can upload flight telemetry. See Getting Started with Skydio Cloud. Any media captured prior to configuring your Skydio Cloud will not sync.
Is your device/controller connected to the Internet?
Ensure that you are connected to the Internet or cellular data.
Is the vehicle claimed in Skydio Cloud?
Vehicles are not automatically associated with an organization, you will need to claim the vehicles that you want in your fleet:
Step 1 - Select Settings
Step 2 - Select Devices
Step 3 - Select Claim Device
Step 4 - Enter vehicle WiFi (eg Skydio2-xxxx)
The vehicle tab displays a list of associated vehicles ID
[info]You cannot claim a vehicle that is associated with another organization. You cannot delete a vehicle. If you receive this error message or need to delete a vehicle contact Skydio Customer Support[/info]
Media not syncing in Skydio Cloud
Uploading the flight recording will not occur unless you have purchased Media Sync, selected the type of media you want to upload, and connected your drone to power. Visit Skydio Cloud Media Sync for more information. Ensure that you have set up your wireless networks in your Skydio Cloud account
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