How to set up Axon Evidence Integration
Overview
Skydio Cloud offers an Axon Evidence media integration to sync the media captured from your Skydio drone without having to manually upload, offering seamless transfer and management of images and videos. Media can be stored, searched, and shared across your organization, either from the dashboard or directly from the Axon Evidence integration. You must have your Skydio Cloud account provisioned before you can configure the Axon Evidence Manager feature.
Needed
- Skydio Administrative access
- Axon Evidence Administrative access
- Computer with Internet
Quick Steps
Step 1 - Log in to cloud.skydio.com |
Step 2 - Set up your Skydio Cloud account: Getting Started with Skydio Cloud |
Step 3 - Add Wireless Networks
For more detailed instructions and advanced wireless network guidelines, visit: |
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Step 4 - Choose media to upload
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Step 5 - Sync your Skydio Cloud features
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Step 6 - Power on the drone
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Step 7 - Plug in the drone to power
For more detailed instructions visit: |
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Step 8 - Open a new tab in your browser
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Step 9 - Select Axon Air API Settings
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Step 10 - Select Add New
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Step 11 - Do NOT Open Skydio Portal
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Copy the client secret. If you select Open Skydio Portal the Axon tab will close and the Secret will not be available. If the integration fails you will need to generate a new Secret. |
Step 12 - In the Skydio Cloud browser tab
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Step 13 - Copy and Paste from Axon into Skydio Cloud
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Step 14 - Enter your Default Axon User Email
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Step 15 - (optional) Delete media after integration
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Step 16 - Conduct a test flight
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Step 17 - Check Axon integration media sync status
the status of the Axon Integration Media Sync will display: |
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Troubleshooting
Unable to access Axon Evidence
Contact your Axon Evidence support representative for help with your account.
Unable to access Skydio Cloud
Go to cloud.skydio.com
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- enter your email address
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enter the verification code sent to your email address
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Ensure that you are logging in to your mobile device with the same email address that has been provisioned on Skydio Cloud. |
Have you set up your Skydio Cloud?
You will need to configure your Skydio Cloud account before you can upload flight telemetry. See Getting Started with Skydio Cloud. Any media captured prior to configuring your Skydio Cloud will not sync.
Is your device/controller connected to the Internet?
Ensure that you are connected to the Internet or cellular data.
Is the vehicle claimed in Skydio Cloud?
Vehicles are not automatically associated with an organization, you will need to claim the vehicles that you want in your fleet:
Step 1 - Select Settings
Step 2 - Select Devices
Step 3 - Select Claim Device
Step 4 - Enter vehicle WiFi (eg Skydio2: - xxxx)
The vehicle tab displays a list of associated vehicles ID
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You cannot claim a vehicle that is associated with another organization. You cannot delete a vehicle. If you receive this error message or need to delete a vehicle contact Skydio Customer Support |
Media not syncing in Skydio Cloud
Uploading the flight recording will not take place unless you have purchased Media Sync, selected the type of media you want to upload, and connected your drone to power. Visit Skydio Cloud Media Sync for more information. Ensure that you have set up your wireless networks in your Skydio Cloud account
Explore More
Explore related articles for additional information
Getting Started with Skydio Cloud
How to Add a Network to Skydio Cloud
How to Use Media Sync in Skydio Cloud
If you have questions or need additional support—feel free to reach out! Skydio Support
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