How to Integrate Skydio Cloud with Axon Air powered by DroneSense

Published: Updated:

  1. Skydio
  2. Skydio Cloud
  3. Integrations

Skydio Cloud offers an Axon Air powered by DroneSense integration that combines its piloting, program management, and operations solution with the Axon digital evidence management platform for strategic Skydio fleet management.  Axon Air powered by DroneSense offers API integration with Skydio Cloud for seamless management of your fleet. 

Needed:

  • Skydio Administrative access
  • Axon Evidence Administrative access
  • Computer with Internet

Quick Steps

Step 1 - Log into cloud.skydio.com
Step 2 - Set up your Skydio Cloud account: Getting Started with Skydio Cloud

Step 3 - Enable Data Capture:

    • Select Settings
    • Scroll down to Data Capture
    • Toggle GPS & Telemetry ON

telemetry.jpg

[note text="Flight telemetry must be uploaded to Skydio Cloud before it is available for API integration"]

Step 4 - Power on the drone

    • Select Connect on the Skydio Enterprise app or Skydio Controller

Step 5 - Log into the Skydio Enterprise Controller or app using your Skydio Cloud organization registered user name and password. 

    • Ensure the mobile device and/or controller are connected to a wireless network

Step 6 - Sync your Skydio Cloud features

    • Select the INFO menu
    • Select your drone
    • Select Cloud Settings
    • Select Download features from Cloud to sync from Skydio Cloud to your controlling device.
    • Select Sync Settings to Drone to sync Skydio Cloud settings from your controlling device to your drone.
  1.  

CS_CLD_config_menu_UI.jpg

Step 7 - Post-flight, there are 2 ways to sync flight telemetry:

     1. Skydio Enterprise App / Enterprise Controller

    • connect your device to the drone
    • allow the flight telemetry to transfer from the drone to your device
    • this may take up to a few minutes based on the number and lengths of the flights

    2. Media Sync (see How to Use Media Sync for detailed information)

Step 8 - Generate the Skydio API Token for integration:

    • Open Skydio Cloud
    • Select Settings
    • Select API Tokens
    • Select Generate New Token
    • Name your token

Your access token is only available during the active login session or until the page is refreshed. 
Cloud_API_Token.png
Step 9 - Copy Token
Cloud_API_copy_token.png

Step 10 - Open a new tab in your browser and log into your organization’s Axon Air DroneSense account using an admin-level email account

    • the email address used by the pilot in Axon Air must match the email address used to log in to Skydio. Without matching emails, Axon Air cannot properly sync the data.

DroneSense_Account.png

Step 11 - Select the Admin tab
DroneSense_dashboard_arrow.jpg

Step 12 - Paste the copied Skydio API token into the Axon Air DroneSense API Integrations field

    • select Save

DroneSense_API.png

Troubleshooting

Unable to access Axon Air DroneSense

Contact your DroneSense support representative for help with your account.

Unable to access Skydio Cloud

Go to cloud.skydio.com

    • enter your email address

    • enter the verification code sent to your email address

[info text="Ensure that you are logging in to your mobile device with the same email address that has been provisioned on Skydio Cloud."] 

Have you set up your Skydio Cloud?

You will need to configure your Skydio Cloud account before you can upload flight telemetry. See Getting Started with Skydio Cloud. Any media captured prior to configuring your Skydio Cloud will not sync. 

Have you enabled Data Capture GPS & Telemetry?

Data Capture GPS & Telemetry must be enabled to view telemetry in Skydio Cloud, and pilots must be registered users in Axon Air. Flight telemetry is grabbed by DroneSense once every hour.

Is your device/controller connected to the Internet?

Ensure that you are connected to the Internet or cellular data.

Is the vehicle claimed in Skydio Cloud?

Vehicles are not automatically associated with an organization, you will need to claim the vehicles that you want in your fleet:

Step 1 - Select Settings

Step 2 - Select Devices

Step 3 - Select Claim Device

Step 4 - Enter vehicle WiFi (eg Skydio2: - xxxx)

The vehicle tab displays a list of associated vehicles ID 

[info]You cannot claim a vehicle that is associated with another organization. You cannot delete a vehicle. If you receive this error message  or need to delete a vehicle contact Skydio Customer Support[/info]

Explore More

Explore related articles for additional information

Getting Started with Skydio Cloud

How to Add a Network to Skydio Cloud

How to Use Media Sync in Skydio Cloud

How to Generate an API Token 

Skydio, Inc.  A0295

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