When will my Skydio 2 ship? What batch is my order in? We are currently finishing up the last few shipments of the second Skydio 2 production batch, and hope that Batch 3 will begin shipping on schedule in April. Due to the COVID-19 Coronavirus pandemic, our local manufacturing in California has temporarily halted operations. All of our employees have been advised by the state of California to stay home to prevent the spread of COVID-19 as part of the statewide Shelter in Place directive, wh...

With Skydio Premier Support, your one-year warranty becomes a two-year commitment. We'll offer you our priority tier of customer service so that if you need help with an issue, you can get in contact with us right away. If something should go wrong with your Skydio 2, we won't just replace your drone - we'll send you a new one before we even get the old one back, so you can get back to getting the job done. Skydio Premier Support is bundled with our Skydio 2 Pro Kit upgrade or is available se...

All purchases from the Skydio online store have a 30 day return period, starting from the day your product is delivered to you. To initiate the return for refund process, you must first contact the Skydio support team. See the section below for details. How the return process works Before mailing any returns to Skydio, you must first contact our support team at help@skydio.com, or call us at 855-GOFLY02 (855-463-5902). To complete your return, you may be required to provide a receipt or proof...

We accept the following payment methods at the Skydio shop: VISA MasterCard American Express Additionally, we offer financing through Affirm. To learn more about Affirm payments, click or tap the "Learn More" more link at the Skydio shop: Check out our related articles for additional help. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.