New Features & Releases Skydio 2

October 14, 2021 Skydio is proud to announce exciting new features in our software release (Version 15.10) including advanced autonomy and AI processes optimized to make your flying experience safer, more robust, and intuitive. Skydio 2 app version 15.10.0 (6)(iOS) 15.10.5 (Android) Requires Android 9 or higher Skydio 2 Vehicle Software Version 15.10.17 For more information visit: Access Skydio 2 Manuals and Guides New Height Ceiling Skydio 2 now offers the option to enable, dis...

Getting Started Skydio 2

Overview Skydio 2 is controlled using Skydio 2 App, Skydio Controller, or Skydio Beacon Skydio 2 App: uses your mobile device WiFi as the communication link to your Skydio 2, providing you with flight controls and real-time video and image capture. The simple, intuitive interface allows you to select from a list of cinematic and tracking skills that make even an inexperienced pilot look like an expert.  Skydio Controller provides advanced flight controls and an extended range of operation for...

Download Skydio 2 manuals and guides: Skydio 2 Operator Manual Skydio Controller User Guide Skydio Beacon User Guide Explore More Explore related articles for additional information How does Skydio 2 work? Charging Skydio 2 Batteries Skydio 2 Flight Skills Overview Understanding Skydio 2 Return Behaviors If you have questions or need additional support—feel free to reach out! Skydio Support     © 2021 Skydio, Inc. All rights reserved A0052

The Skydio Beacon unlocks a new level of robustness by extending the communication range and providing accurate user positioning while also enabling lightweight controllability. IMPORTANT NOTE: If you have not done so, we highly recommend that you perform your first Skydio 2 flights without the Beacon to complete the Learn to Fly experience. See the Your First Flight section of the Skydio 2 User Guide for more details. Click to download the full PDF of the Skydio Beacon User Guide Controls O...

Total Control in Your Hands This guide will go over everything you need to get going with the Controller accessory for Skydio 2, the world’s most intelligent drone. Using 45 megapixels of visual sensing from six 200 degree cameras, Skydio 2 creates the highest resolution real-time maps of its environment, unlike any other drone. With the Controller, enjoy a worry-free, high-speed experience with full obstacle avoidance. Click to download the full PDF of the Skydio Controller User Guide In t...

The information collected on this page is meant to help Skydio users fly safely and responsibly. Below you'll find best practices, links to additional content, and regulatory information to enhance safety as well as your overall experience with your drone. To get the most out of your Skydio drone and any Skydio accessories, please read all of the information below before your first flight. Failure to follow these safety instructions could result in injury or damage to you, your Skydio product...

What if I crash my Skydio 2? Skydio 2 is designed to be tough enough for minor bumps, scratches, and collisions that do not result in a crash. If you experience a collision or incident during flight, inspect for damage to the chassis, propeller blades, gimbal, camera, and battery before flying again. Always clean your camera lenses pre-flight. Read What to do if my Skydio 2 crashes? for more detailed information. How many batteries are in the Pro Kit upgrade? The Pro Kit upgrade comes with...

Flying Skydio 2

The Flight Screen Battery Indicator Battery indicator messaging displays how much battery is available for flight, how much battery capacity available for a return trip, and how much battery is required to land. Percentage - displays battery charge remaining Green - indicates battery capacity for nominal flight before the time limit required to safely return and land Yellow - indicates how much battery capacity is required to safely return Red - indicates how much battery capacity is re...

Overview Establishing a return location and return behaviors for your Skydio 2 will ensure a safe return flight and landing. When a return is triggered, either manually or autonomously, Skydio will first ascend to a specified height to ensure that no obstacles, people, or animals will be in your drone’s return pathway. You can also adjust the speed and orientation of your Skydio 2 during the return trip and set lost connection behaviors. Skydio will retain its current obstacle avoidance setti...

Overview When you are ready to end your flight and land your drone, first stop any subject tracking and manually fly the drone to a safe landing spot that is flat, clear of debris, and not overhead of any people or animals. Once you’re ready to land, press and hold the LAND button on your phone screen. In-Depth Skydio 2 will descend until it is 10 ft (3 m) above the surface below it. Once Skydio 2 is less than 10 ft from the surface, the LEDs on Skydio 2 will turn yellow and all obstac...

Overview The range that your Skydio 2 can fly is determined by the ground control system that you select to operate your drone. The Skydio Controller is designed to maximize your Skydio 2 in-flight experience, however, there are some factors that may interfere with the range, signal strength, and connection.  Phone range 656 ft (200 m) Beacon range 1 mi (1.5 km) Controller range 2 mi (3.5 km) Dual-band WiFi operating frequencies 2.4 / 5 GHz Channel width (standard WiFi) 20 / 40 / 8...

What is the issue? Skydio 2 app or Skydio Enterprise app (Android Only): If you have display Accessibility or Magnification settings enabled on your Android device, you may not be able to select any of the tracking icons when using the app to select a subject for Motion Tracking. The drone performs as expected in every other capacity. Tracking icons are available, but you are unable to select them. How to resolve it This is a known software compatibility issue with the Android platform and th...

What is the issue? After changing your photo settings, you may see the camera preview flash red before returning to normal. Any photos taken while the preview is red will have a red tint, similar to this: How to resolve it This is a known, intermittent software issue that the Skydio team is working to resolve. In the meantime, we have the following workaround that should temporarily resolve the issue: Connect your mobile device to your Skydio 2 as you normally would. In the Skydio 2 app (or...

Post-flight Skydio 2

Overview After your flight, you may view all photos and videos captured on your drone’s microSD card in the Media tab of the Skydio 2 app. To save one or more photos and videos directly to your mobile device’s photo album, long-press on a file to enter selection mode and select all the media you wish to copy, then select Save to Phone. You may also tap on any photo or video to preview it before saving. When utilizing the Interval photo mode, all photos captured will appear as a single stack ...

To assist our support team and better troubleshoot any issues or questions you may have, we may require you to send logs or other data from your Skydio 2 to customer support. Skydio 2 Flight Log Upload If you were flying your Skydio 2 (with or without the Controller or Beacon) and experienced an issue, we may need to collect the flight logs from your drone to aid in troubleshooting. To access and upload the log from your flight: Open the Skydio 2 app and connect to the Skydio WiFi network S...

You can offload the video footage from your Skydio 2 in one of three ways: Clip creation: Instantly create and share a clip within the Skydio app after completing your flight. Offload via USB-C cable: Transfer all your recorded video and audio to your computer for use with your favorite editing software. Offload via microSD card: Transfer your media using your microSD card to a computer using an external third-party microSD card reader. Here's a quick look at each method: Clip creation usin...

Maintenance & Troubleshooting Skydio 2

Overview We partnered with Parrot to create a rebranded controller with our custom firmware design. The Skydio 2 Controller is pre-loaded with Skydio software and is set up to be used exclusively with Skydio 2. It is not compatible with the Anafi, nor will an Anafi controller be compatible with Skydio 2. If you have had your Skydio 2 Controller replaced, you may notice weight discrepancies between your original Controller and the new one. This is due to a minor change from Parrot removing unn...

Overview Your Skydio 2 drone and battery are not considered household waste. Dispose of e-waste and lithium polymer batteries properly in accordance with your local laws and regulations. Visit the EPA or your country's environmental regulatory agency website for more information about disposal and recycling options for batteries. Quick Steps To dispose of your Skydio battery: Lithium batteries must be disposed of at e-waste collection points or battery-recycling drop-off locations. Take care ...

Overview For troubleshooting purposes only, if your controller becomes unresponsive or is not pairing with your Skydio 2, you may need to reset your Skydio 2 Controller back to its factory state. You will need to pair the Controller with your Skydio 2 after a reset (for more details see the Skydio Controller User Guide)   Quick Steps To reset the Skydio 2 Controller: Step 1 - Open the Controller arm to power it on Step 2 - Press and hold the following four buttons all at the same time ...

For troubleshooting purposes only, you may need to reset your Skydio Beacon back to its factory state. Note that following this procedure will require you to once again pair the Beacon with your Skydio 2 using the included USB-C-to-C cable (see the Beacon User Guide for more details on how to pair with your drone).  To reset the Beacon: Power off your Beacon if needed using the red Stop button. Press the blue Skydio button to power the Beacon on while holding down the right arrow key. Releas...

Your Skydio Dual Charger is capable of receiving periodic software (firmware) updates, just like the other Skydio accessories. The latest software update to the Dual Charger allows it to pass power through to the 2nd USB-C port. This allows you to plug in and charge small accessories like the Beacon, Controller, or even your phone. Note that multiple Dual Chargers cannot be chained together at this time. Additionally, you can use Skydio 2 Batteries to act as a power bank! If you connect one o...

Overview Before every flight, inspect your Skydio 2 propellers to ensure they are in good condition. If damaged, or you’ve flown your drone more than 25 hours, Skydio recommends replacing your propellers. Visit How to maintain your Skydio 2 for more information about inspecting your props. Quick Steps Step 1 - Match propellers to hooks Match props to the correct color hook (blue or gray) Match the ring location (inner or outer) by flipping over the prop to locate Step 2 - Remove old...

Store and Order Help Skydio 2

(Last updated: November 10, 2020) This Product End of Life Policy documents the support life-cycle for Skydio products: Skydio drones, controllers and software.   End of Availability - the date after which Skydio will no longer sell or make a product or feature available. Some accessories may be available for purchase after the End of Availability. Updates to the Software will no longer be released after the End of Availability. End of Support for Hardware - the date after which Skydio will n...

Our Skydio 2 Upgrade Kits take your flight to the next level with add-on accessories bundled according to your needs. Skydio 2 Sports Kit Upgrade Ideal for: The active sports enthusiast What’s included: 2 additional batteries 1 Skydio Beacon 1 Dual Charger 1 SD Card  Get the Skydio 2 Sports Kit Upgrade Skydio 2 Cinema Kit Upgrade Ideal for: The video producer What’s included: 2 additional batteries 1 Skydio Beacon 1 Controller 1 Dual Charger 1 Pro Case 1 SD Card 1 ...

All purchases from the Skydio online store have a 30 day return period, starting from the day your product is delivered to you. To initiate the return for refund process, you must first contact the Skydio support team. See the section below for details. How the return process works Before mailing any returns to Skydio, you must first contact our support team at help@skydio.com, or call us at 855-GOFLY02 (855-463-5902). To complete your return, you may be required to provide a receipt or proof...

All Skydio products come with a one-year limited warranty. Check out the details here: Skydio 2 Warranty Please note that our products are certified for use within the United States and Canada only. Warranty service is only available within the US and Canada. Please see our terms and legal documentation for more information. See this article for the warranty specific to Skydio R1. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.

With Skydio Premier Support, your one-year warranty becomes a two-year commitment. We'll offer you our priority tier of customer service so that if you need help with an issue, you can get in contact with us right away. If something should go wrong with your Skydio drone, just contact your Premier Support team, who will prioritize your request immediately.  Once the Skydio team has determined the root cause of your issue, if hardware replacement is necessary, the Premier Support plan offers y...

We accept the following payment methods at the Skydio shop: VISA MasterCard American Express Additionally, we offer financing through Affirm. To learn more about Affirm payments, click or tap the "Learn More" more link at the Skydio shop: Check out our related articles for additional help. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.