Getting Started

We’re excited for you to get started with your Skydio 2. Before you fly, please check out all of the guidance and suggestions at skydio.com/safety, where you’ll find best practices, links to additional content, and regulatory information to enhance safety as well as your overall experience with Skydio 2. Check out our quick tutorial video to learn more about how easy it is to fly, then dive into each of the sections below for greater detail: First Steps 1. Insert a microSD card into the ...

Thanks for purchasing the Skydio Beacon! The Skydio Beacon unlocks a new level of robustness by extending the communication range and providing accurate user positioning while also enabling lightweight controllability. Click to download the Skydio Beacon User Guide  

Thanks for purchasing the Skydio Controller! Using 45 megapixels of visual sensing from six 200 degree cameras, Skydio 2 creates the highest resolution real-time maps of its environment, unlike any other drone. With the Controller, enjoy a worry-free, high-speed experience with full obstacle avoidance. Download the Skydio Controller User Guide

The information collected on this page is meant to help Skydio users fly safely and responsibly. Below you'll find best practices, links to additional content, and regulatory information to enhance safety as well as your overall experience with your drone. To get the most out of your Skydio 2 and any Skydio accessories, please read all of the information below before your first flight. Failure to follow these safety instructions could result in injury or damage to you, your Skydio product, or...

With your Skydio 2 purchase, you'll also receive: One Skydio 2 battery. A set of extra propellers. A USB-C to C data and charging cable. A USB-C Power Adapter. A microfiber cleaning cloth. A gimbal retaining clip (for transport). This all comes in a convenient, custom-fit, durable hardshell carrying case for transport. The case has a detachable shoulder strap so you can easily carry all you need to fly like a pro with Skydio 2. Inside the case, you'll find an additional slot for an extra Sk...

The Skydio Autonomy Engine is always improving and adding new features to Skydio 2. These improvements are enabled with periodic software updates to both the Skydio 2 app and the drone itself. The same is true for Skydio accessories like Beacon and Controller. Software updates for your drone and any Skydio accessories are delivered via the Skydio 2 app. When an update is made available, you'll receive a notification within the app (the app must be connected to the internet to receive the upda...

Get to Know Skydio 2

What does it do? Skydio 2 is our new second-generation autonomous drone combining artificial intelligence, computer vision, and advanced robotics. It was built from the ground up for fully autonomous flight based on visual sensing. In a nutshell, Skydio 2 was designed to: Fly itself while intelligently motion tracking a subject (currently, that subject can be a person doing any activity, or a car). Capture amazing, cinematic 4K video at up to 60FPS and beautiful 12-megapixel photos (120FPS s...

For Skydio 2, we’ve completely redesigned the propeller system to make changing damaged propellers quick and easy. Download the Skydio 2 Propeller Quick Start Guide If you look at the very center of the propellers, where they attach to the motors, you’ll notice 2 very distinct colors: grey and blue. These colors correspond to the motors on your Skydio 2 so that you’ll be able to identify which propeller goes with which motor. To remove damaged propellers you’ll start by immobilizing the motor...

All Skydio products come with a one-year limited warranty. Check out the details here: Skydio 2 Warranty Please note that our products are certified for use within the United States and Canada only. Warranty service is only available within the US and Canada. Please see our terms and legal documentation for more information. See this article for the warranty specific to Skydio R1. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.

Skydio 2 uses visual tracking, in combination with GPS and WiFi, to establish its position and keep track of its subject. Occasionally those signals can be obscured by the environment, especially when a subject is moving quickly. This article outlines what to expect if Skydio 2 temporarily loses tracking on its subject. TLDR; Obstacle avoidance is still present, even when Skydio 2 loses communication with the app, Beacon, or phone. If you do lose signal, simply keep calm and let Skydio 2 navi...

With the new, lower-frequency design of its propeller blades, Skydio 2 is much quieter than our previous-generation R1.  Skydio 2 generates noise equivalent to about 70dBA @ ~10feet when you are launching (or when it’s hovering at the closest range). To put this into perspective, that’s roughly comparable to the sound of a dishwasher running. Of course, the relative volume generated by the propellers will also be influenced by a number of factors, like the environment around the drone, and th...

Store and Order Help

How do I get started with Skydio 2? Check out our quick tutorial video below to learn more and be sure to visit this page for all the details on Getting Started with Skydio 2 (and Skydio accessories)! When will my Skydio 2 ship? We have begun shipping the first production batch (in the order in which reservations were placed)! Check out our blog post for more detail: Becoming Skydio 2 Reservation pre-orders for production batches 1, 2 and 3 are sold out. Currently, reservation orders are ...

With Skydio Premier Support, your one-year warranty becomes a two-year commitment. We'll offer you our priority tier of customer service so that if you need help with an issue, you can get in contact with us right away. If something should go wrong with your Skydio 2, we won't just replace your drone - we'll send you a new one before we even get the old one back, so you can get back to getting the job done. Skydio Premier Support is bundled with our Skydio 2 Pro Kit upgrade or is available se...

All purchases from the Skydio online store have a 30 day return period, starting from the day your product is delivered to you. To initiate the return for refund process, you must first contact the Skydio support team. See the section below for details. How the return process works Before mailing any returns to Skydio, you must first contact our support team at help@skydio.com, or call us at 855-GOFLY02 (855-463-5902). To complete your return, you may be required to provide a receipt or proof...

We accept the following payment methods at the Skydio shop: VISA MasterCard American Express Additionally, we offer financing through Affirm. To learn more about Affirm payments, click or tap the "Learn More" more link at the Skydio shop: Check out our related articles for additional help. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.  

Skydio 2 App

Skydio 2 uses WiFi to communicate with your phone and other Skydio accessories. You may find your unique Skydio WiFi network password on a printed, removable sticker attached to the top of your Skydio 2. Be sure to remove this sticker (marked “Remove before flight”) before flying Skydio 2. The same Skydio 2 WiFi information is permanently printed inside the battery tray of your drone. When you connect your Skydio 2 for the first time, you'll be prompted to enter your Skydio 2’s WiFi name and...

Like your own personal camera crew, Skydio 2 knows what to film and intelligently flies itself during your activity to get the best shot. Using the Skydio 2 app, you have a wide range of control over the type of shot you’d like to capture with your drone, via an ever-growing library of unique skills. Anytime you want to get creative while filming, just select a different skill in the app. With most skills, you can adjust the height and range the Skydio 2 will film from, as well as other skill...

Yes, Skydio 2 can take still photos as well as video when in the air. The specs for Skydio 2's photo capabilities are: PHOTO RESOLUTION: Up to 4056x3040 (12 MP) FORMATS: JPEG, DNG (RAW) PHOTO MODES: Single, Interval DYNAMIC RANGE: 13 stops In addition to the dedicated still photo mode, Skydio 2 can also save screenshots directly from the video preview. To access and change your media recording settings, follow the steps below:  Connect to your Skydio 2 via WiFi. Next, in the Skydio 2 app, ...

To install and use the Skydio 2 app, your mobile device must meet the following minimum requirements: iOS Check the App Store for compatibility with your specific device. Device must be running 64-bit iOS12 (or higher) iPhone 6 (or higher), iPad Air (or higher), iPad Mini 2 (or higher) Minimum space on device: ~200mb Android Check Google Play for compatibility with your specific device. Device must be running Android 7.0 (or higher) Minimum space on device: ~200mb Check out our related ar...

Flying Skydio 2

Launching and landing Skydio 2 from your hand is a quick and convenient way to start or end your flight, particularly if you can’t find a clear flat spot to take off, but it should be done with caution for your safety. Both maneuvers are dangerous and should not be attempted in unstable environments, such as during high winds or while standing on a moving vehicle or boat. We highly recommend that users do not attempt hand launching or landing their first few flights with Skydio 2 until they’v...

The swappable battery in the Skydio 2 allows for an average flight time of about 23 minutes on a fully charged battery. Your available flight times will vary with environmental conditions and flight speed. For instance, flying in windy conditions or tracking a fast-moving subject will impact battery life. The Skydio 2 app will show you how much battery life is left during any flight. The app will also warn you in advance when the battery is getting low. Note that you’ll want to fully charge a...

We’ve optimized Skydio 2’s flight behaviors based on its ability to track a subject accurately. Using the Skydio app and a variety of different skills, you can adjust and alter Skydio 2's flight behavior to get the perfect shot. Based on which flight mode you’re using, or whether or not Skydio 2 is currently tracking a subject, here are the altitude (height) specifications for Skydio 2: (Please note that these values represent the max height from the controlling device, meaning your phone/Con...

Skydio 2 has built-in GPS, which enhances the autonomous flight experience with features that enable it to return to your device’s last-known location if needed. Here are some details around Skydio 2’s GPS capabilities: GPS location tracking & automatic return to phone If Skydio 2 has trouble establishing a strong GPS signal, a warning message will appear in the app cautioning that it may not be safe to fly. At any time during flight (either following a subject or flying manually), you can ea...

Skydio 2 is designed to be easy and fun to operate, and using a few common-sense guidelines should help you to find an appropriate and safe place to launch and fly. When choosing a time and a place to operate your Skydio 2, please follow these general guidelines and suggestions, and be sure to check out our related articles for even more detail. Follow the law In the US, it’s illegal to fly drones within 5 miles of an airport. Always follow FAA guidelines for drone piloting and check out help...

Before flying, please read through all of the guidance and suggestions at skydio.com/safety, as well as the User Guides (available on this page), where you’ll find best practices, links to additional content, and regulatory information to enhance safety as well as your overall experience with your Skydio drone. Important note: Disregarding the safety instructions above could result in damaging your Skydio product in a way that renders it ineligible for warranty coverage. Meaning, if you aren’...

Skydio 2 Battery and Charger

Skydio 2 uses rechargeable lithium polymer batteries (often abbreviated as LiPo), which are used commonly throughout many consumer electronics products. Best Practices and Safety Guidelines You may charge the battery using the included USB-C cable and power adaptor. Note that Skydio batteries are held in place magnetically and may be removed by pulling on them. Charge your Skydio 2 batteries using only the Skydio supplied charging power adapter or dual charger accessory (dual charger sold se...

The Skydio 2 batteries charge directly through the Skydio 2’s USB-C port. To charge: Attach a battery to the Skydio 2, then use the included power adapter and USB-C cable to power the Skydio 2 via the USB-C port. When attached to power, the LED light on the battery will begin to flash at its current charge level. The Skydio 2’s LED indicator lights will also turn on. When the battery is fully charged, its LED lights will stay solid for one minute and then turn off. You can check the charge s...

We recommend using the high-quality USB-C cables that came with your Skydio 2 or Skydio R1 (USB-A to C or USB-C to C) for downloading video from the drone to your computer. While other USB-C cables may work, please note that not all USB-C cables share the same build quality or data transfer specification, and thus are unsupported for use with Skydio vehicles. Be sure to check out our related articles for more info and tips.