Getting Started

Introducing the new Skydio 2! Check out our quick tutorial video to learn more about how easy it is to fly: Don't hesitate to reach out to us if you have any questions!

With your Skydio 2 purchase, you'll also receive: One Skydio 2 battery. A set of extra propellers. A USB-C to C data and charging cable. A USB-C Power Adapter. A microfiber cleaning cloth. A gimbal retaining clip (for transport). This all comes in a convenient, custom-fit, durable hardshell carrying case for transport. The case has a detachable shoulder strap so you can easily carry all you need to fly like a pro with Skydio 2. Inside the case, you'll find an additional slot for an extra Sk...

The information collected on this page is meant to help Skydio users fly safely and responsibly. Below you'll find best practices, links to additional content, and regulatory information to enhance safety as well as your overall experience with your drone. Please note that the content on this page is not a substitute for your judgment and common sense when flying your Skydio drone. You are solely responsible for assuring your Skydio flights are managed safely and in accordance with all local ...

Get to Know Skydio 2

What does it do? Skydio 2 is our new second-generation autonomous drone combining artificial intelligence, computer vision, and advanced robotics. It was built from the ground up for fully autonomous flight based on visual sensing. In a nutshell, Skydio 2 was designed to: Fly itself while intelligently motion tracking a subject (currently, that subject can be a person doing any activity, or a car). Capture amazing, cinematic 4K video at up to 60FPS and beautiful 12-megapixel photos (120FPS s...

All Skydio products come with a one-year limited warranty. Check out the details here: skydio.com/legal/warranty Please note that our products are certified for use within the United States and Canada only. Warranty service is only available within the US and Canada. Please see our terms and legal documentation for more information. See this article for the warranty specific to Skydio R1. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.

Skydio 2 uses visual tracking, in combination with GPS and WiFi, to establish its position and keep track of its subject. Occasionally those signals can be obscured by the environment, especially when a subject is moving quickly. This article outlines what to expect if Skydio 2 temporarily loses tracking on its subject. TLDR; Obstacle avoidance is still present, even when Skydio 2 loses communication with the app, Beacon, or phone. If you do lose signal, simply keep calm and let Skydio 2 navi...

With the new, lower-frequency design of its propeller blades, Skydio 2 is much quieter than our previous-generation R1.  Skydio 2 generates noise equivalent to about 70dBA @ ~10feet when you are launching (or when it’s hovering at the closest range). To put this into perspective, that’s roughly comparable to the sound of a dishwasher running. Of course, the relative volume generated by the propellers will also be influenced by a number of factors, like the environment around the drone, and th...

Store and Order Help

How do I get started with Skydio 2? When will my Skydio 2 ship? We expect to begin shipping in November in the order in which reservations were placed. I live outside the US or Canada. Can I buy Skydio products? We currently only sell and ship to the US (excluding US territories) and Canada, but plan to expand to other countries soon. Skydio 2 is not currently certified for use outside of the US and Canada. Is the $100 deposit refundable? Yep. Any time before your order ships, you may c...

All purchases from the Skydio online store have a 30 day return period, starting from the day your product is delivered to you. To initiate the return for refund process, you must first contact the Skydio support team. See the section below for details. How the return process works Before mailing any returns to Skydio, you must first contact our support team at help@skydio.com, or call us at 855-GOFLY02 (855-463-5902). To complete your return, you may be required to provide a receipt or proof...

We accept the following payment methods at the Skydio shop: VISA MasterCard American Express Additionally, we offer financing through Affirm. To learn more about Affirm payments, click or tap the "Learn More" more link at the Skydio shop: Check out our related articles for additional help. If you have any other questions or need help, just email us at help@skydio.com, or give us a call.  

Skydio 2 App

Yes, Skydio 2 can take still photos as well as video when in the air. The specs for Skydio 2's photo capabilities are: PHOTO RESOLUTION: Up to 4056x3040 (12 MP) FORMATS: JPEG, DNG (RAW) PHOTO MODES: Single, Interval DYNAMIC RANGE: 13 stops In addition to the dedicated still photo mode, Skydio 2 can also save screenshots directly from the video preview. To access and change your media recording settings, follow the steps below:  Connect to your Skydio 2 via WiFi. Next, in the Skydio 2 app, ...

To install and use the Skydio 2 app, your mobile device must meet the following minimum requirements: iOS Check the App Store for compatibility with your specific device. Device must be running 64-bit iOS12 (or higher) iPhone 6 (or higher), iPad Air (or higher), iPad Mini 2 (or higher) Minimum space on device: ~200mb Android Check Google Play for compatibility with your specific device. Device must be running Android 7.0 (or higher) Minimum space on device: ~200mb Check out our related ar...

Flying Skydio 2

The swappable battery in the Skydio 2 allows for an average flight time of about 23 minutes on a fully charged battery. Your available flight times will vary with environmental conditions and flight speed. For instance, flying in windy conditions or tracking a fast-moving subject will impact battery life. The Skydio 2 app will show you how much battery life is left during any flight. The app will also warn you in advance when the battery is getting low. Note that you’ll want to fully charge a...

We’ve optimized Skydio 2’s flight behaviors based on its ability to track a subject accurately. Using the Skydio app and a variety of different skills, you can adjust and alter Skydio 2's flight behavior to get the perfect shot. Based on which flight mode you’re using, or whether or not Skydio 2 is currently tracking a subject, here are the altitude (height) specifications for Skydio 2: When flying with just the Skydio app and tracking a subject(not using Controller or Beacon), the maximum h...

Skydio 2 has built-in GPS, which enhances the autonomous flight experience with features that enable it to return to your device’s last-known location if needed. Here are some details around Skydio 2’s GPS capabilities: GPS location tracking & automatic return to phone If Skydio 2 has trouble establishing a strong GPS signal, a warning message will appear in the app cautioning that it may not be safe to fly. At any time during flight (either following a subject or flying manually), you can ea...

Skydio 2 Battery and Charger

The Skydio 2 batteries charge directly through the Skydio 2’s USB-C port. To charge: Attach a battery to the Skydio 2, then use the included power adapter and USB-C cable to power the Skydio 2 via the USB-C port. When attached to power, the LED light on the battery will begin to flash at its current charge level. The Skydio 2’s LED indicator lights will also turn on. When the battery is fully charged, its LED lights will stay solid for one minute and then turn off. You can check the charge s...