How to use Skydio Fleet Manager for Offline Drones to update your X2D
Published: Updated:
Skydio has made it easy to manage your offline drones, users, and software update files through Skydio Fleet Manager for Offline Drones. To get started, you will need to set up your organization, add additional users, assign licenses, claim vehicles, and access update packages.
[note]If you need assistance with the update process, contact Fedsupport@Skydio.us[/note]
Quick Steps
- Verify your organization name
- Add admin users
- Claim devices
- Assign licenses
- Check for updates
- View resources
In-Depth
Log in to cloud.skydio.com
|
|
General Tab - Upload your organization's logo to customize your Home Page. |
|
Users tab - Select Invite a Member OR import a file (CSV or text file)
|
|
[note]Members will need to be assigned an Admin-level role for access to the update files. A member’s email address can only be associated with one organization at a time. Contact Fedsupport@Skydio.us for assistance if you cannot add a user.[/note] | |
Devices tab - Your vehicles and devices are not automatically associated with your organization, so you must claim the vehicles you want in your fleet in the Devices tab.
Your vehicles will be listed in this menu. |
|
[note]You cannot claim a vehicle that is associated with another organization or delete a vehicle. Contact Fedsupport@Skydio.us for support.[/note] | |
Licenses tab - Assign your Advanced Autonomy licenses to a vehicle.
The licenses will sync with your next update. A button at the top of the page provides you with more detailed instructions if you need them. |
|
The Licenses tab offers information about your Purchase History, including:
|
|
Offline Updates tab - Updates from Skydio contain important enhancements and fixes designed to improve performance and optimize flight controls and features for the operation of your Skydio X2D offline system, Enterprise Controller, and occasionally the Dual Charger. It is recommended that you keep the equipment software and firmware up-to-date. You may use the same memory drive to update one system at a time or load the update onto several memory drives for simultaneous updates. |
To update your Skydio X2D offline system, you will need:
|
Step 1 - Select Generate Zip file in the Vehicle Software Update Step 2 - Select Download after your drone’s unique update file package has been generated |
|
Step 3 - Select Download in the Controller Software Update |
|
Step 4 - Extract the .zip file contents
|
|
Step 5 - Insert the USB-C memory drive into your computer
Step 6 - Safely eject the memory drive from your computer |
|
Step 7 - Power on and pair the controller and vehicle |
|
Step 8 - Toggle on the RGB lights
|
|
Step 9 - Ensure that your media is decrypted |
|
Step 10 - Update your Skydio Enterprise Controller
|
|
Step 11 - Navigate to the memory drive root folder Step 12 - Select the update .tar file and Done
|
|
Step 13 - Verify that the software version listed matches the software version provided by your Skydio representative. |
|
Step 14 - Update your Skydio vehicle
Step 15 - remove the USB-C memory drive |
|
Step 16 - Verify you have correctly installed the update:
|
Explore More
For more detailed update instructions visit: How to update your Skydio X2D
Skydio, Inc. A0254
Was this article helpful?