How to use Skydio Fleet Manager for Offline Drones to update your X10D

Log in to cloud.skydio.com

• • enter your email address and the verification code sent to your email address

General Tab -

Upload your organization's logo to customize your Home Page.

Users tab - 

Select Invite a Member OR import a file (CSV or text file)

• • Enter email

  • Assign the role of Admin

Devices tab -

Your vehicles and devices are not automatically associated with your organization, so you must claim the vehicles you want in your fleet in the Devices tab.

• • Select Claim Device
  • Enter the drone name
  • Select Claim Device

Your vehicles will be listed in this menu.

Licenses tab - 

Assign your Advanced Autonomy licenses to a vehicle.

• • Select the blue card next to the Skydio X10D Autonomy license first in the action column, and a list of eligible vehicles will be displayed.
  • Assign this license to your vehicles. If you purchased the 3D Scan license, you will assign this next. 

The licenses will sync with your next update.

A button at the top of the page provides you with more detailed instructions if you need them. 

The Licenses tab offers information about your Purchase History, including: 

• • All active and expired licenses
  • Type of license
  • How many licenses have been purchased
  • How many have been assigned
  • How many remain unassigned
  • Action tiles to assign licenses
  • Action tiles to view the vehicles that already have licenses assigned

Offline Updates tab - 

Updates from Skydio contain important enhancements and fixes designed to improve performance and optimize flight controls and features for the operation of your Skydio X10D offline system, X10D Controller, and occasionally the Dual Charger. It is recommended that you keep the equipment software and firmware up-to-date. You may use the same memory drive to update one system at a time or load the update onto several memory drives for simultaneous updates.  

To update your Skydio X10D offline system, you will need:

• • a computer with an internet connection
  • a USB-C memory drive that has been authorized by command or IT Security and formatted to exFAT file system
  • Delete old update files from the memory drive before you begin the update process

Step 1 - Select Generate Zip file in the Vehicle Software Update

Step 2 - Select Download after your drone’s unique update file package has been generated

Step 3 - Select Download in the Controller Software Update

Step 4 - Extract the .zip file contents 

• • The first file folder is labeled offline_ota, the update for your X10D vehicle.
  • The second is a file labeled .tar, the update for your Skydio X10D controller. 

Step 5 - Insert the USB-C memory drive into your computer

• • Copy the folder named offline_ota into the root level of your memory drive so that it is not contained inside any other folders
  • Copy the .tar file onto the root level of your memory drive
  • There will be two items on the root level of your memory drive: a folder titled offline_ota and a .tar file

Step 6 - Safely eject the memory drive from your computer 

Step 7 - Power on and pair the vehicle and the controller

Step 8 - Toggle on RGB lights

Step 9 - Ensure that your media is decrypted

• • Insert the encryption key into the USB-C port on the X10D to decrypt your media

Step 10 - Update your Skydio X10D Controller

• • Insert the drive into the USB-C port on your controller
  • Select the Global Settings and Information menu
  • Select Controller Update and Select Update

Step 11 - Navigate to the memory drive root folder

• • Select USB Storage 1 and the Controller Flashpack.Tar file and Done
  • Allow the update to fully complete
  • The update will begin and your controller may restart multiple times

Step 13 - Update your Skydio vehicle

• • Insert the memory drive into the USB-C port on the vehicle
  • The update will begin automatically
  • The update status is reflected in the light feedback:
    Initializing solid yellow
    0-25% 1 arm flashing yellow light
    25-50% 1 arm solid yellow / 1 arm flashing yellow
    50-75% 2 arms solid yellow / 1 arm flashing yellow
    75-100% 3 arms solid yellow / 1 arm flashing yellow
    Complete 4 arms solid green light
    Error Flashing red

Step 14 - When all of the lights on the arms are solid yellow

• • Leave the drive inserted in the vehicle for at least 60 seconds after the lights are solid yellow to ensure that any post-processing has fully completed

Step 15 - Verify you have correctly installed the update:

• • Select the Global Settings and Information menu
  • Select your drone name
  • Verify that the software version listed matches the software version provided by Skydio.

For more detailed update instructions, visit: How to update your Skydio X10D