Skydio X10D ATO & INTL: v37.7.6 - 19 February 2025

Critical Update: Resolved Power Loss During Flight Issue

[note] Flight will be blocked with batteries that have not been updated. We highly recommend updating your entire fleet at once to ensure safe, uninterrupted flight with all batteries. We also recommend that fleet managers and operators perform this software update across all batteries in one batch ahead of time in the office, as opposed to in the field, before any critical operations. [/note]

This release includes a fix for the rare occurrence of power loss during flight, outlined in a Notice to Operators (NTO) from January 31, 2025. An uncommanded battery reset caused the issue due to a communication fault within the battery’s management system.

• Resolves the power loss issue by addressing the communication fault within the battery’s management unit
• Requires updates to Skydio X10D vehicle, controller, and batteries to apply the fix
• Batteries must be updated before flight after the drone and controller have been updated
  • Flights will be blocked with batteries that have not been updated
  • Updates to batteries will occur automatically when each battery is inserted into the drone
  • Once you perform the one-time battery update, you will be able to continue flying with that battery
  • Each battery should take approximately 30 to 60 seconds to update
• Each battery must be updated individually — we recommend updating your entire fleet in one batch to avoid disruptions during field operations
• Preflight Checks — Continue to perform standard preflight inspections and adhere to best practices to minimize ground risk

How to update your batteries

1. Update your controller and vehicle. Read How to update your Skydio X10D for detailed update instructions.
2. Insert a battery into the updated drone and power it on
3. A notification will display on the Gate Screen as the battery begins automatically updating (this process should take 30 to 60 seconds)
4. When the update is complete, power off the drone and remove the battery
5. Insert the next battery
6. Repeat this process until you have successfully updated all of the batteries in your fleet

Additional Fixes

Skydio X10D SL

• The controller failed to establish a connection to X10D when using Channel 144 (DFS)
• If the system selected Channel 144, the controller would not connect the next time it was powered on, requiring a reboot to restore connectivity
• Channel 144 has been removed from the available DFS channels to prevent this issue

Explore More

Explore related articles for additional information

Skydio X10D Manuals, Guides, and Resources

Getting Started with Skydio X10D

[note]If you need assistance, please reach out to: FedSupport@skydio.us[/note]

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