[accordion heading="How to reset your Skydio X2D battery"]
Step 1 - Hold the battery power button for 15 seconds. If that does not work:
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- hold the power button for 45 seconds OR
- attach the battery to your X2D, and charge the vehicle
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[note text="If resetting your Skydio Enterprise Controller does not work, contact Skydio to begin the RMA process."]
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[/accordion]
[accordion heading="How to reset your Skydio Enterprise Controller"]
If your Skydio Enterprise Controller does not power on or off, or the buttons are unresponsive, you may need to reset the controller: |
 |
Step 1 - Simultaneously press and hold the C1, Home, Launch, and Pause buttons for 45 seconds. If that does not work try: |
 |
 |
Skydio Enterprise Controller
- inserting the tip of a paperclip to press the reset button - hold for 15 seconds
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Skydio Enterprise Controller-S
- inserting a paperclip to press the reset button - hold for 15 seconds
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[note text="If resetting your Skydio Enterprise Controller does not work, contact Skydio to begin the RMA process."]
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[/accordion]
[accordion heading="How to reset your Skydio X2D"]
If you have problems pairing your Skydio X2D with your Enterprise Controller or the vehicle will not fully calibrate, you may need to reset the vehicle:
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Power cycle the vehicle 6 Times -
Power on = 1
Power off = 2
Power on = 3
Power off = 4
Power on = 5
Power off = 6
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[note text="If resetting your Skydio X2D does not work, contact Skydio to begin the RMA process."]
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[/accordion]
[accordion heading="How to collect debug logs"]
Linux:
Step 1 - Power on the vehicle
Step 2 - Connect the vehicle to the computer
Step 3 - Open a browser window and navigate to http://192.168.11.1/api/get_debug_logs
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- this will download the debug logs to the downloads folder
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PC or Mac:
Step 1 - Power on the vehicle
Step 2 - Connect the vehicle to the computer
Step 3 - Open a browser window and navigate to http://192.168.11.1/api/get_debug_logs
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- this will download the debug logs to the downloads folder
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[/accordion]
[accordion heading="How to ensure GPS Night Flight satellite acquisition"]
Update the GPS Assist now file:
Step 1 - Download the Assist Now Offline data HERE
Step 2 - Create a top-level folder on the flash drive/sd card called offline_ota
Step 3 - Place the downloaded file (mgaoffline.ubx) on the flash drive/sd card in that folder
Step 4 - Plug in flash drive/sd card into your drone
Step 5 - Power cycle the drone
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[/accordion]
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