[accordion heading="How to pair with a new Skydio X2D"]
Log Out and Erase All Controller Data will sign you out of the controller, erase all of the controller data, and allow you to pair with a different Skydio X2D. Please ensure you know the controller password before initiating. Skydio cannot retrieve your password. |
Step 1 - Select the INFO menu
Step 3 - Scroll down and select About
Step 4 - Select Log Out and Erase All Controller data
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[warning text="Please ensure you know the controller password before logging out. Skydio cannot retrieve your password. Do NOT log out unless you want to erase all the controller's data."] |
[/accordion]
[accordion heading="How to reset your Skydio X2D battery"]
Step 1 - Hold the battery power button for 15 seconds. If that does not work:
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- Attach the battery to your X2D, and charge the vehicle
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[/accordion]
[accordion heading="How to reset your Skydio Enterprise Controller"]
If your Skydio Enterprise Controller does not power on or off, or the buttons are unresponsive, you may need to reset the controller: |
 |
Step 1 - Simultaneously press and hold the C1, Home, Launch, and Pause buttons for 45 seconds. If that does not work try: |
 |
 |
Skydio Enterprise Controller
- inserting the tip of a paperclip to press the reset button - hold for 15 seconds
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Skydio Enterprise Controller-S
- inserting a paperclip to press the reset button - hold for 15 seconds
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[note text="If resetting your Skydio Enterprise Controller does not work, contact Skydio to begin the RMA process."]
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[/accordion]
[accordion heading="How to reset your Skydio X2D"]
If you have problems pairing your Skydio X2D with your Enterprise Controller or the vehicle will not fully calibrate, you may need to reset the vehicle:
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Power cycle the vehicle 6 Times -
Power on = 1
Power off = 2
Power on = 3
Power off = 4
Power on = 5
Power off = 6
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[note text="If resetting your Skydio X2D does not work, contact Skydio to begin the RMA process."]
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[/accordion]
[accordion heading="How to ensure GPS Night Flight satellite acquisition"]
Update the GPS Assist now file:
Step 1 - Download the Assist Now Offline data HERE
Step 2 - Ensure that your SD card is formatted to exFAT
Step 3 - Create a top-level folder on the flash drive/SD card called offline_ota
Step 4 - Place the downloaded file (mgaoffline.ubx) on the flash drive/SD card in that folder
Step 5 - Plug in flash drive/SD card into your drone
Step 6 - Power cycle the drone
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You will not see confirmation that the Assist Now Offline file has been processed.
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[/accordion]
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