How to update your Skydio X10D

Updates from Skydio contain essential enhancements and fixes designed to improve performance and optimize flight controls and features for operating your Skydio X10D drone, controller, and dual charger. You may use the drones media SD card to update one X10D at a time or load the update on to a USB-C memory drive for multiple updates. 

[info]The lights on your drone will display the update status even if you have them toggled off.[/info]

You will need:

1. Computer with an Internet connection
2. USB-C memory drive authorized by command or IT Security and formatted to exFAT file system
3. The media SD card from your X10D drone (optional)
4. .zip containing the offline_ota folder with the X10D vehicle update
5. .tar file Controller update

[info]Visit How to use Skydio Fleet Manager for Offline Drones to update your X10D to access the update package using your portal account[/info]

Update your Skydio X10D Controller

Step 1 - Insert the USB-C drive into your computer

Step 2 - Copy the .tar file to the root level of your USB-C drive and safely eject it from your computer

Step 3 - Power on the controller

Step 4 - Insert the USB-C drive into the port on the back of the controller

• Select the Global Settings and Information menu
• Select Controller Update and Select Update

Step 5 - Navigate to the memory drive root folder

Step 6 - Select My Files

• • Select USB Storage 1 and the Controller Flashpack.Tar file and Done
  • Allow the update to fully complete
  • The update will begin, and your controller may restart multiple times
  • Remove the memory drive

Step 7 - Select Done

[accordion heading="To update Skydio X10D drone using a USB-C memory drive"]

Step 1 - Insert the USB-C memory drive into your computer

Step 2 - Extract the .zip offline_ota folder

Step 3 - Copy the folder to the root level of the USB-C memory drive, ensuring it is not contained within any other folders.

• Ensure the USB-C memory drive contains only the offline_ota folder. If multiple update folders are present, the drone may not install the update correctly.

Step 4 - Insert the USB-C memory drive into the rear USB-C port on the drone

• • The update will begin automatically
  • The update status is reflected in the light feedback (see below)
  • The process may take several minutes

Step 5 - Verify you have correctly installed the update:

• In Flight Deck select > Global Settings > Information > Drone name
• Verify that the software version listed matches the software version provided by Skydio.

[/accordion]

[accordion heading="To update your Skydio X10D drone using the SD media card"]

Step 1 - Eject the Media SD card from your X10D

Step 2 - Insert the Media SD card into your computer (using an adapter if necessary)

Step 3 - Extract the .zip offline_ota folder

Step 4 - Copy the folder to the root level of the Media SD card, ensuring it is not contained within any other folders.

• Ensure the Media SD card contains only the offline_ota folder. If multiple update folders are present, the drone may not install the update correctly.

Step 5 - Insert the Media SD card back into the media port on the drone

• The update will begin automatically
• The update status is reflected in the light feedback (see below)
• The process may take several minutes

Step 6 - Verify you have correctly installed the update:

• In Flight Deck select > Global Settings > Information > Drone name
• Verify that the software version listed matches the software version provided by Skydio.

[/accordion]

The update status is reflected in the light feedback:

[accordion heading="Format the memory drive to exFAT"]

To format on a Windows computer: Step 1 - Insert the drive into your computer Step 2 - Open your file explorer and navigate to your memory drive Step 3 - Right-click and select Format Step 4 - From the drop-down menu, select exFAT Step 5 - Select Start Step 6 - Select OK when prompted with the final confirmation message

To format on a Mac computer: Step 1 - Insert the memory drive into your computer Step 2 - Open your disk utility >Select View >Show all devices Step 3 - Select the drive you wish to format Step 4 - Select Erase Step 5 - Input the name of the device Step 6 - Select exFAT under format Step 7 - Select the default or Master Boot Record for the scheme Step 8 - Select Erase Step 9 - Select Done when the formatting is complete

[note] When you format a memory drive, everything will be permanently deleted. Ensure that you have backed up any critical data on a separate device before formatting.[/note]

[/accordion]

[note]If you need assistance, please reach out to: FedSupport@skydio.us[/note]

Explore More

Getting Started with Skydio X10D

Skydio X10D Manuals, Guides, and Resources

How to use Skydio Fleet Manager for Offline Drones to update your X10D

 

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