How to use Skydio ISR Manager to update your X10D

Published: Updated:

  1. Skydio
  2. Skydio X10
  3. Skydio X10D Offline

Skydio has made managing offline drones and software update files easy through ISR Manager (previously known as Skydio Fleet Manager for Offline Drones). Updates from Skydio include important enhancements and fixes designed to improve performance and optimize flight controls and features for operating your Skydio X10D offline system, X10D Controller, and, occasionally, the Dual Charger. It is recommended that you keep the equipment, software, and firmware up to date. You may use the same memory drive to update one system at a time or load the update onto several memory drives for simultaneous updates.  

[note]If you need assistance with the update process, contact Fedsupport@Skydio.us[/note]

To update your Skydio X10D offline system, you will need:

  • A computer with an internet connection
  • A USB-C memory drive that has been authorized by command or IT Security and formatted to exFAT file system
  • Delete old update files from the memory drive before you begin the update process

Step 1 - Log in to cloud.skydio.com

  • Enter your email address and the verification code sent to your email address

Step 2  - Select the Offline Updates Tab

Step 3 - Select Generate Zip file in the Vehicle Software Update

Step 4 - Select Download after your drone’s unique update file package has been generated

zip.png
Step 5 - Select Download in the Controller Software Update
zip 2.png

Step 6 - Insert the USB-C memory drive into your computer

  • Copy the folder named offline_ota (vehicle update) into the root level so that it is not contained inside any other folders
  • Copy the .tar file (controller update) onto the root level of your memory drive
  • There will be two items on the root level of your memory drive: a folder titled offline_ota and a .tar file

Step 7 - Safely eject the memory drive from your computer 

For detailed update instructions, visit: How to update your Skydio X10D

 

 Skydio, Inc. A0520

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