How to configure alerts in Skydio Cloud

Published: Updated:

  1. Skydio
  2. Skydio Cloud
  3. Using Skydio Cloud

Set up alerts in the form of emails and/or webhooks to be notified of your device online status, flight status, and other key events.

[note] This is a Beta feature. Note that some alert events only apply to Dock and Remote Operations. [/note]

How to set up your alerts

[info] Admin permission is required to configure alerts under Settings > Alerts. Cloud User, Remote Pilot, and Admin level users can all view alert history under Reports. [/info]

Step 1 - Navigate to Settings > Alerts and select Add Alert

CS_DRO_alerts_add_alert_antd.png

Step 2 - Name your alert

CS_DRO_alerts_add_alert_crpd.png

Step 3 - Select the event for which you would like to be notified

CS_DRO_alerts_events.png

 

Step 4 - Select the vehicles, Docks, or sites (if enabled for your org) you would like to apply the alert to. You may select multiple or apply the alert to all of the vehicles, docks or sites in your org.

CS_DRO_alerts_apply_vehicles.pngCS_DRO_alerts_apply_org.png

[note] If Apply to entire organization is selected, the alert will automatically apply to new devices added to org. [/note]

 

Step 5 - Select your preferred notification type

CS_DRO_alerts_notification_type.png

  • Email notification - add users from within your organization. Does not support email addresses that are not part of your org.
  • Webhook - select from your existing webhooks

Types of events

Event Description
Device online status changed

A vehicle or dock came online or went offline

[info] This alert is currently exhibiting issues. We recommend not enabling this alert to avoid erroneous notifications. [/info]
Flight status changed A flight started or ended
Flight telemetry available A vehicle finishes uploading the telemetry log for a flight to Skydio Cloud and telemetry information is available via the API

Live stream status changed

A device begins or ends live streaming

Media available for scan

All media for a scan is uploaded to Skydio Cloud

Media file available

A media file is uploaded to Skydio Cloud
Mission incomplete A remote operations mission was unsuccessful (e.g. failed launch, failed photo capture, abort low battery, failed post-mission action)
Person detected A person was detected during the flight
Scheduled mission failed to takeoff A scheduled remote operations mission did not launch
Vehicle completed waypoint A vehicle completed all of the remote operations mission actions at a waypoint
Vehicle fails to properly land in dock A drone did not successfully: land in dock, retract into dock, or begin charging

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