Skydio Cloud features individual Device Pages which enable teams to monitor the health of their fleet, including drones, Docks, External Radios, batteries, and controllers. These pages provide critical system health insights, helping you improve decision-making and minimize downtime before assigning flight systems to missions.

Device Pages streamline issue remediation by highlighting problems, offering resolution recommendations, and providing a centralized view of connectivity, settings, and overall system health.

[warning] Users are responsible for proactively tracking, examining, and replacing devices to maintain optimal flight safety and reliability based on the guidelines in your drone’s Operator Manual. The information provided by the Device page should be used alongside all materials provided by Skydio; it is not intended to be relied upon as a diagnostic tool. Always conduct a full PreFlight Inspection and call Skydio Support with any questions or concerns prior to operational use. Issue tracking and device health status is only available for Skydio X10 batteries. Skydio 2/2+ or X2 batteries will display serial number, software version, cycle count, and lifetime flights. [/warning]

Who Benefits from Device Pages?

Remote Pilots

Remote pilots can quickly determine whether a drone and its associated Dock are operational and understand any issues preventing a flight, improving decision-making and safety around assigning flight systems to missions.

Cloud Organization Admins

Admins gain an overview of all devices in the fleet to ensure smooth operations. They are able to identify and take immediate action on any devices in Limited Operation or Inoperable status and minimize downtime for pilots.

How to Access Device Pages

Using the Fleet page (Only drones and Docks)

Step 1 - Log in to Skydio Cloud

Step 2 - Navigate to the Fleet page

Step 3 - Select a specific device

Step 4 - Click the gear icon next to the device’s name to view its Device Page

Using the Devices page

Step 1 - Log in to Skydio Cloud

Step 2 - Navigate to Settings > Devices

Step 3 - Select the type of device from the top menus

  • Vehicles (Drones)
  • Docks
  • External Radios
  • Batteries
  • Controllers

Step 4 - Select a specific device to view its Device Page

Understanding Device Pages

Each Device Page provides:

  • Connectivity Status
  • Health Overview
  • Outstanding Issues
  • Suggested Resolutions
  • Other information relevant to the specific device type

For a more detailed breakdown, use the accordion drop-down menus for each corresponding device type below.

Resolving Issues Using Device Pages

If a device is in Limited Operation or Inoperable, the Issues Card will provide:

  • Issue descriptions detailing what is wrong with the device
  • Severity assessments based on how it affects operations
  • Recommended resolutions to fix the issue

Best Practices

  • Regularly check Device Pages to prevent mission-critical failures
  • Promptly act on issues to maintain uptime and operational efficiency
  • Leverage trends in system health to optimize maintenance schedules

[accordion heading="Drone Device Page"]

The Drone Device Page can be found by navigating to Settings > Devices > Vehicles, and selecting the name of a specific drone.

Overview tab

In the Overview you will see sections for:

  • Details
  • Flight System
  • Notes
  • Issues

CS_Cloud_media_UI_drone_device_page.png

Details

Displays information for:

  • Drone connectivity
  • Health
  • Battery Level
  • Serial number
  • Software version
  • Lifetime flights
  • Prop hours
  • Cloud settings sync
  • Site
  • ANSI serial

Prop Hour Counter

Skydio Cloud counts the drone propeller hours to help you track when they have reached their maximum flight hours and are in need of replacement.

If you see a dash “—” in this field, it means you must enter the date of the most recent propeller replacement. To begin tracking:

  1. Select Mark Replaced
  2. Enter the date and time of the last replacement
  3. Select Reset

Once completed, Skydio Cloud will begin tracking the propeller flight hours.

As your drone nears its recommended interval for prop replacement, use the Mark Replaced button to update the date and time and restart the counter. This ensures pilots and admins keep drones mission-ready.

Propeller hours are a tracking tool, not a substitute for regular inspections. Refer to the maintenance guidelines for your specific drone and replace props at the recommended intervals:

Skydio X10
When Skydio X10 props exceed 250 hours of use, a notification will appear under the Issues panel on the Device Page.

Skydio 2/2+ and Skydio X2
Skydio 2/2+ and Skydio X2 drones will have a prop hour counter, but will not receive a notification in the Issues panel. Check prop hours regularly to ensure you are replacing them as-needed.

[warning] Exceeding the recommended hours of propeller flight times significantly increases risk of failure. Users are responsible for proactively tracking, examining, and replacing propellers to maintain optimal flight safety and reliability based on the guidelines in your drone’s Operator Manual. [/warning]
Flight System Shows all of the systems connected to the drone, as well as their connectivity and health statuses.
Notes Add notes about the device, such as recent maintenance information or reminders

Issues 

Lists all of the outstanding issues affecting your device, as well as their severity levels and resolution suggestions.

Use Contact Skydio Support to view the different ways you can reach out.

Connectivity tab

The Connectivity menu shows information about device connectivity details and settings.

CS_Cloud_media_UI_drone_device_page_connectivity_tab.png

Settings tab

The Settings menu is where you can find troubleshooting information and manage general settings for a given device.

CS_Cloud_media_UI_drone_device_page_settings_tab.png

[/accordion]

[accordion heading="Dock Device Page"]

[note] Individual Device Pages are available with Dock for Skydio X2, but do not include system health monitoring. [/note]

The Dock Device Page can be found by navigating to Settings > Devices > Docks, and selecting the name of a specific Dock.

Overview tab

In the Overview you will see sections for:

  • Details
  • Flight System
  • Notes
  • Issues

CS_Cloud_media_UI_dock_device_page.png

Details

Displays information for:

  • Dock connectivity
  • Health
  • Serial number
  • Software version
  • Lifetime flights
  • Cloud settings sync
  • Site

[note] Selecting Sync will not update the Cloud Settings timestamp unless there are changes to sync. [/note]

Flight System Shows all the systems connected to the Dock, as well as their connectivity and health statuses.
Notes Add notes about the device, such as recent maintenance information or reminders

Issues 

Lists all of the outstanding issues affecting your device, as well as their severity levels and resolution suggestions.

Use Contact Skydio Support to view the different ways you can reach out.

Connectivity tab

The Connectivity menu shows information about device connectivity details and settings.

CS_Cloud_media_UI_dock_device_page_connectivity_tab.png

Settings tab

The Settings menu is where you will find troubleshooting information and manage general settings for a given device.

CS_Cloud_media_UI_dock_device_page_settings_tab.png

[/accordion]

[accordion heading="External Radio Device Page"]

[note] External Radio Device Pages are only available for Dock for X10 beta customers. [/note]

The External Radio device page can be found by navigating to Settings > Devices > External Radio, and selecting the name of a specific external radio.

Overview tab

In the Overview you will see sections for:

  • Details
  • Flight system
  • Notes
  • Issues

CS_Cloud_media_UI_external_radio_device_page.png

Details

Displays information for:

  • External Radio connectivity
  • Health
  • Serial number
  • Software version
  • Uptime
Flight System Shows all the systems connected to the Dock, as well as their connectivity and health statuses.
Notes Add notes about the device, such as recent maintenance information or reminders

Issues 

Lists all of the outstanding issues affecting your device, as well as their severity levels and resolution suggestions.

Use Contact Skydio Support to view the different ways you can reach out.

Connectivity tab

The Connectivity menu shows information about the network details, such as MAC and IP address(es).

CS_Cloud_media_UI_external_radio_device_page_connectivity_tab.png

Settings tab

The Settings menu is where you can find troubleshooting information and upload device support logs.

CS_Cloud_media_UI_external_radio_device_page_settings_tab.png

[/accordion]

[accordion heading="Battery Device Page"]

The Battery device page can be found by navigating to Settings > Devices > Batteries, and selecting the name of a specific battery.

[note] Issue tracking and device health status is only available for Skydio X10 batteries. Skydio 2/2+ or X2 batteries will display serial number, software version, cycle count, and lifetime flights. [/note]

Details

Displays information for:

  • Health
  • Serial number
  • Software version
  • Cycle Count
  • Lifetime Flights
[note] Battery cycle count is a tracking tool, not a substitute for regular inspections. Refer to the maintenance guidelines for your specific drone and replace batteries at the recommended intervals. [/note]
Notes

Add notes about the device, such as recent maintenance information or reminders.

Issues 

Lists all of the outstanding issues affecting your device, as well as their severity levels and resolution suggestions.

Use Contact Skydio Support to view the different ways you can reach out.

CS_Cloud_media_UI_battery_device_page5.png

[/accordion]

[accordion heading="Controller Device Page"]

The Controller device page can be found by navigating to Settings > Devices > Controllers, and selecting the name of a specific controller.

Details

Displays information for:

  • Health
  • Controller ID
  • Version
  • IMEI (Physical)
  • IMEI (eSIM)
  • ICCID (Physical)
  • ICCID (eSIM)
  • EID
[note] Issue tracking and device health status are not yet available. Follow the maintenance guidelines for your specific controller to ensure operational safety. [/note]
Notes

Add notes about the device, such as recent maintenance information or reminders.

Issues 

Lists all of the outstanding issues affecting your device, as well as their severity levels and resolution suggestions.

Use Contact Skydio Support to view the different ways you can reach out.

 

CS_Cloud_media_UI_controller_device_page.png

[/accordion]

 

Explore More

Skydio X10 support articles

Skydio Cloud Release Notes

Using Skydio Cloud

 

 

 

Skydio, Inc. A0579

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