[accordion heading="Skydio Cloud, DFR Command, and Remote Ops - 7 May 2025" toggled]

This release introduces flight system updates to battery tracking, remote coordination, and API integrations—designed to help you fly smarter, respond faster, and manage your fleet with greater confidence.

  • New Device Pages for Batteries and Controllers — Name, add notes, track health, and manage software updates for X10 batteries and controllers
  • Real-Time Incident Status in DFR Command — Categorized Incidents as Open, Drone Responding, or Closed, giving Remote Pilots and supervisors quick, clear visibility into the status of each response
  • Manually Create Incidents in DFR Command — Create incidents directly within DFR Command gives teams greater flexibility when launching drones outside of a call for service (CFS) from an agency's computer aided dispatch (CAD)
  • Default Flight Settings — Org-wide Dock launch defaults now apply automatically.
  • Secure Support Access — Grant Skydio support time-limited access for troubleshooting
  • Dock API + Dev Guides — Dock for X10 is now supported in Dock API; new guides and code samples now live

This release is supported on the following flight system software:

Configuration Release Version
Skydio X10 and X10 Controller

Drone firmware version: 37.2.63 and above

X10 Controller: 37.2.28 and above

Skydio X10 and Remote Flight Deck

Drone firmware version: 37.2.63 and above

X10 Controller firmware version: 37.2.28 and above

Skydio Dock for X10 (beta), Skydio External Radio, and Skydio X10  Asimov Dock firmware version: 39.51.26
Skydio Dock for X2 11.2 (27.10.109)
Skydio Dock for S2/2+ 11.2 (27.10.109)
Skydio X10, Remote Flight Deck, and External Radio Not Supported
Skydio X10, X10 Controller, and External Radio Not Supported

The following updates impact different roles within the Skydio ecosystem. To help you quickly identify what matters most to you, we have grouped updates by role. Use the definitions below to identify which sections apply to your responsibilities:

Remote Pilot

Remote Pilots conduct missions via Remote Flight Deck (RFD) or DFR Command, operating drones remotely rather than in-person. This could include tasks such as managing autonomous flights, overseeing Drone as First Responder (DFR) responses, monitoring live video feeds, and maintaining mission oversight from a command center or dispatch location.

Examples of relevant updates: autonomous flight stability, real-time subject tracking and situational awareness, live video reliability for mission oversight

Organization Admin

Organization Admins manage system-level settings in Skydio Cloud. They are responsible for tasks such as maintaining fleet and equipment readiness, managing integrations, assigning user roles, and ensuring compliance within regulatory and organizational policy.

Examples of relevant updates: log in and authentication (SSO), user access, DroneSense settings

Cloud User

Cloud Users view and manage data in Skydio Cloud. This can include viewing and running flight reports, viewing, sharing, and deleting media, and viewing the device health pages. The Cloud User role is assigned to personnel who need access to data in the cloud but won’t be flying remotely, such as a data analyst.

Examples of relevant updates: media sync process, data management, fleet management

ALL CLOUD ROLES

New Battery Device Page to Track Health, Firmware, and Usage

[info] Available for Skydio 2/2+, X2, and X10 batteries. [/info]

A dedicated Battery Device Page has been added that helps you manage individual batteries with the same visibility and diagnostics available for other fleet devices. View health status, firmware version, and add device notes in one place.

  • Organization Admins can name batteries, monitor aspects of battery health, add notes to track inventory, and receive additional information for specific battery issues
  • Remote Pilots can confirm aspects of battery readiness before a flight to avoid using degraded or unreliable batteries
  • Pilots benefit indirectly from clearer labeling and battery tracking as admins manage assignments and surface relevant history

Read How to manage your Fleet with Device Pages for more information.

[warning] Issue tracking and device health status is only available for Skydio X10 batteries. Skydio 2/2+ or X2 batteries will display serial number, software version, cycle count, and lifetime flights. Users are responsible for proactively tracking, examining, and replacing devices to maintain optimal flight safety and reliability based on the guidelines in your drone’s Operator Manual.

The information provided by the Device page should be used alongside all materials provided by Skydio; it is not intended to be relied upon as a diagnostic tool. Always conduct a full PreFlight Inspection and call Skydio Support with any questions or concerns about your battery prior to operational use. [/warning]

CS_Cloud_media_UI_battery_device_page5.png

New Controller Device Page for Fleet Visibility and Management

[info] Available for Skydio Enterprise Controllers and X10 Controllers. [/info]

In addition to the Battery Device Pages, Controller Device Pages are also now available in Skydio Cloud, making it easier to manage and track controllers alongside the rest of your fleet. You can rename controllers, add context-specific notes, and view important metadata such as version, International Mobile Equipment Identity (IMEI), Integrated Circuit Card Identifier (ICCID), and eUICC Identifier (EID).

  • Organization Admins can rename controllers to reflect assigned pilots or teams, add deployment or troubleshooting notes, and manage controller records for a more organized inventory
  • Pilots benefit indirectly from clearer labeling and controller tracking as admins manage assignments and surface relevant history

Read How to manage your Fleet with Device Pages for more information.

[note] Issue tracking and device health status are not yet available. Follow the maintenance guidelines for your specific controller to ensure operational safety. [/note]

CS_Cloud_media_UI_controller_device_page.png

Replacement Propeller Selection

When logging a propeller replacement date, you'll now be prompted to select the correct propeller type: Rev 1 or Rev 2. This ensures maintenance records are accurate, and includes visual references for each propeller type to help you choose the correct one.

[warning] Always replace propellers in full matching sets of four to maintain accuracy and flight safety. [/warning]

Screenshot 2025-05-07 at 4.11.48 PM.png

REMOTE PILOTS

Manually Create Incidents in DFR Command

[info] Only applies to browser-based flights with Skydio X10 and DFR Command. [/info]

Remote Pilots can now manually create incidents directly within DFR Command, giving teams greater flexibility when responding. This is especially useful for departments without a Computer Aided Dispatch (CAD) integration or when responding to a drone request without a call for service (CFS), based on visual intel or field observations.

For example, a pilot spots suspicious activity on a live camera feed and launches a drone to investigate. Since the response wasn’t dispatched via CAD, the pilot manually creates an incident to associate the flight with a specific event and location.

[note] Manually created incidents will not appear in CAD systems or digital evidence management tools. [/note]

CS_Cloud_media_UI_manual_incident_1.png

CS_Cloud_media_UI_manual_incident3.png

Track Incident Status in Real-Time

[info] Only applies to browser-based flights with Skydio X10 and DFR Command. [/info]

Within DFR Command, incidents are now categorized as Open, Drone Responding, or Closed, giving Remote Pilots and supervisors quick, clear visibility into the status of each response. These status updates appear across the command interface, making it easy for teams to coordinate efficiently and avoid duplicate efforts.

Whether you're actively responding to an incident or closing it out once the drone mission is complete, status changes are logged automatically—supporting better coordination today and more robust reporting down the line.

CS_Cloud_media_UI_incident_status1.png

[note] Incident States are only applicable to the drone responses within DFR Command, and do not change the call status in CAD systems. ‘Closed’ status for the drone flight will not close the call for service in CAD. [/note]

Begin Flights with your Organization’s Default Settings

[info] Only supports Dock for X10 operations; mission plans are not affected. [/info]

If your Organization Admin has pre-configured flight settings for the organization, your flights will start with those defaults. This helps you launch faster and reduces the need for manual setup beforehand.

View custom map layers during flight operations (EAP)

[note] This feature is in early access with limited availability, and requires setup by your Organization Admin in collaboration with Skydio. [/note]

As part of an Early Access Program, Remote Pilots can now see custom map layers—such as precinct boundaries, utility lines, and static raster overlays—directly on the map in Remote Flight Deck. These layers provide added mission context and improve situational awareness during flight.

CS_Cloud_media_GIF_custom_map_layers2.gif

DFR Command: UI and Workflow Enhancements

The following enhancements improve map interactions and mission workflows:

  • Closest drone first — Standby drones awaiting assignment are now sorted by distance to the marker, so the closest drone is listed first. The menu title says Nearest Available Drones for added clarity
  • Body camera status updates — The color indicators for specific body cameras have been updated. Buffering now displays in green and Recording is red, offering a more intuitive visual cue

Remote Flight Deck: UI Improvements

This release includes additional UI improvements to the RFD interface:

  • Streamlined settings navigation — Vehicle settings are now displayed in a vertical list on the left side of the screen instead of tabs along the top, making them easier to scan and access
  • Updated landing options for Dock flights — The Return and Land button has been updated for clarity. Operators now see two clearly labeled options: Return & Land in Dock or Land Outside the Dock
  • Improved camera control during Fly-to-Point — Camera settings are now accessible during Fly-to-Point missions, making it easier to capture the right view while en route to a marker
  • ReadyLink fullscreen support on mobile — A new fullscreen button has been added to the top-right of the live stream view on Android and iPhone, giving mobile users better visibility when viewing live footage

RFD new settings.png

Updated RFD settings navigation

 

ReadyLink fullscreen.png

ReadyLink fullscreen support

ORG ADMINS

New API Guides and Example Code for Developers and Partners

New API Guides and an Example Repository are now available to help developers, partners, and technical teams explore the full potential of Skydio’s External APIs. These resources go beyond technical references and offer complete, end-to-end workflow examples demonstrating how Skydio APIs (such as Marker Injection, Live Streaming, etc.) can be integrated into real-world operations.

  • Technology partners can use the step-by-step guides and working code to integrate Skydio into their platforms with minimal support
  • Program managers and admins can evaluate whether Skydio’s API capabilities align with their team’s operational needs

Visit Skydio API Guides for more information.

Grant Skydio Support Access On Demand

If you ever need technical help from Skydio Support, you can now invite them into your organization with time-limited, controlled access. Two new user roles, Skydio Read-Only and Skydio Superuser, let you decide the level of access and duration, giving you control during troubleshooting.

  • Skydio Read-Only — Only provides viewing access to your organization for light troubleshooting; including incident markers, Axon device locations, flight history, media playback, and scan data
  • Skydio Superuser — Provides Organization Admin-level access to your organization for in-depth debugging and configuration support

[note] Reach out to Skydio Support for assistance with adding a Skydio Read-Only or Superuser role. [/note]

Dock API Now Supports Dock for X10

The Dock API now includes support for Dock for X10, making it easier to integrate with third-party systems and partner platforms. This update also exposes Dock location data when available, such as Launch Point coordinates, so Docks display accurately on external maps

  • Helps partners display real-time Dock locations for improved situational awareness
  • Enables early integration testing for teams working with Dock for X10 or simulated deployments

Set Default Flight Settings Across the Organization

[info] Only supports Dock for X10 operations; mission plans are not affected. [/info]

Organization Admins can now define org-wide default flight settings to support safer, faster, and more standardized operations. This feature is especially useful for time-sensitive missions, such as Drone as First Responder (DFR) calls, where consistency and speed are critical.

  • Set defaults for Return Settings (Speed, Navigation Mode, Height), Drone Lighting, Height Ceiling, and Lost Connection Behavior
  • Defaults will be restored between flights for Dock-based drones
  • Helps reduce preflight setup time while aligning with FAA regulations and internal SOPs

CS_Cloud_media_UI_org_default_flight_settings.webp

Request Custom Map Layers to Support Mission Context (EAP)

Skydio is testing a new Custom Map Layers feature that allows your team to overlay static geospatial data such as boundaries, infrastructure lines or points, and raster images on the Fleet page and in Remote Flight Deck.

To request access, contact your Skydio Customer Success Manager with a description of the data you'd like to display and its format.

  • Currently supported formats are GeoJSON and geoTIFF

[note] This is an early access feature with limited availability. Dynamic map layers are not currently supported. [/note] 

CS_Cloud_media_GIF_custom_map_layers2.gif

Limit API Token Access by Resource Group

Organization Admins can scope API tokens to specific Groups, similar to user-level permissions. This update improves data security by ensuring that integrations only access the data they actually need.

Whether you’re working with third-party tools or building custom dashboards, scoped tokens give you the flexibility to restrict access to drones in a specific department, team, or region. This means you can safely connect integrations to your full organization while limiting what they can read or export—based on the resource groups you define.

For example, a public safety agency using DroneSense can create a token scoped only to the Fire Department’s resource group—keeping law enforcement and transportation data out of reach. Similarly, an enterprise with regional operations can generate a token tied only to “West Coast Ops” to support a localized dashboard.

  • Navigate to Settings > API Tokens > Generate Token > then select the Groups drop-down menu to select a resource group

[note] For information about groups in Skydio Cloud, visit our support article. [/note]

CS_Cloud_media_UI_API_token_access.png

 

KNOWN ISSUES

  • Camera settings may appear adjustable during automated missions
    • The settings panel is visible while a mission is running, but any changes made during flight do not affect the camera behavior defined in the mission plan

[/accordion]

[accordion heading="Skydio Cloud, DFR Command, and Remote Ops - 3 April 2025"]

This release introduces exciting updates focused on fleet health visibility, mission readiness, and live stream coordination — all designed to help you operate more efficiently, respond faster, and reduce downtime.

This release is supported on the following flight system software:

Configuration Release Version
Skydio X10 and X10 Controller

X10 drone firmware: 37.2.72

X10 Controller software: 37.2.32

Skydio X10 and Remote Flight Deck

X10 drone firmware: 37.2.72

X10 Controller software: 37.2.32

Skydio Dock for X10, Skydio External Radio, and Skydio X10 39.50.18
Skydio Dock for X2 Rel 11.2 (Dock and drone firmware: 27.10.109)
Skydio Dock for S2/2+ Rel 11.2 (Dock and drone firmware: 27.10.109)
Skydio X10, Remote Flight Deck, and External Radio Not supported
Skydio X10, X10 Controller, and External Radio Not supported

The following updates impact different roles within the Skydio ecosystem. To help you quickly identify what matters most to you, we have grouped updates by role. Use the definitions below to identify which sections apply to your responsibilities:

Remote Pilot

Remote Pilots conduct missions via Remote Flight Deck (RFD) or DFR Command, operating drones remotely rather than in-person. This could include tasks such as managing autonomous flights, overseeing Drone as First Responder (DFR) responses, monitoring live video feeds, and maintaining mission oversight from a command center or dispatch location.

Examples of relevant updates: autonomous flight stability, real-time subject tracking and situational awareness, live video reliability for mission oversight

Organization Admin

Organization Admins manage system-level settings in Skydio Cloud. They are responsible for tasks such as maintaining fleet and equipment readiness, managing integrations, assigning user roles, and ensuring compliance within regulatory and organizational policy.

Examples of relevant updates: log in and authentication (SSO), user access, DroneSense settings

Cloud User

Cloud Users view and manage data in Skydio Cloud. This can include viewing and running flight reports, viewing, sharing, and deleting media, and viewing the device health pages. The Cloud User role is assigned to personnel who need access to data in the cloud but won’t be flying remotely, such as a data analyst.

Examples of relevant updates: media sync process, data management, fleet management

ALL CLOUD ROLES

Monitor X10 Fleet Health at a Glance

The Fleet Page now provides a snapshot view of the Dock or drone, allowing you to quickly identify whether a device is Healthy, has Limited Operation, or fully Inoperable. This aids in reducing downtime, making informed decisions about fleet readiness, and ensures only fully operational systems are deployed.

  • Healthy - No known issues; system is ready for flight
  • Limited Operation (yellow) - Some functionality is restricted (e.g. a battery has surpassed 300 cycles, nearing end of life); the system can fly, but maintenance may be needed soon
  • Inoperable (red) - A critical issue is preventing flight; immediate action required

[note] Hover over a Limited Operation or Inoperable status to see details about the issue (e.g., "Front Camera Failure"). [/note]

In addition to the Fleet page updates, Skydio Cloud features *individual Device Pages that provide critical system health insights, improving decision-making and minimizing downtime before assigning flight systems to missions.

Device Pages streamline issue remediation by highlighting problems, offering resolution recommendations, and providing a centralized view of connectivity, settings, and overall system health.

  • Details - Provides an overview of connectivity health, Cloud settings sync, serial numbers, software versions, lifetime flights, uptime, sites
  • Flight System - Shows all of the systems connected to the device, as well as their connectivity and health status
  • Issues - Lists all of the outstanding issues affecting the device, as well as their severity levels and resolution suggestions
  • Notes - Use this section to add details about a specific device, such as recent maintenance

CS_Cloud_media_UI_fleet_health_status4.png

Fleet Page updates

CS_Cloud_media_UI_drone_device_page.png

Device Page (Drone)

[info] Fleet Page updates that show system health status only apply to Skydio X10 flight systems. Individual Device Pages are available with Dock for Skydio X2, but do not include system health monitoring. [/info]

Drone Propeller Hours Counter

Skydio Cloud now tracks propeller usage for each drone, helping remote pilots and admins make safer, more informed decisions.

You will initially see a dash “—” until the date and time of the most recent propeller replacement has been entered. To begin tracking, select Mark Replaced, enter the date and time of the last replacement, then select Reset. Once completed, Skydio Cloud will begin tracking the propeller flight hours.

  • As your drone nears its recommended interval for prop replacement, use the Mark Replaced button to update the date/time and restart the counter
  • Resetting the counter after replacing props maintains accurate tracking
  • Located in Settings > Devices > Drones > Select a drone > Prop Hours

Screenshot 2025-04-03 at 12.01.57 PM.png

[warning] Propeller hours are a tracking tool, not a substitute for regular inspections. Refer to the maintenance guidelines for your specific drone and replace props at the recommended intervals. Exceeding the recommended hours of propeller flight times significantly increases risk of failure and serious bodily harm or damage. Users are responsible for proactively tracking, examining, and replacing propellers to maintain optimal flight safety and reliability based on the guidelines in your drone’s Operator Manual. [/warning]

[note] Applies to flights with Skydio 2/2+, X2, and X10. When Skydio X10 props exceed 250 hours of use, a notification will appear under the Issues panel on the Device Page. [/note]

REMOTE PILOTS

Maintain Altitude Awareness with the AGL Indicator

The Above Ground Level (AGL) indicator helps you monitor your altitude relative to the terrain, making it easier to maintain a consistent altitude over sloped or uneven ground. This ensures you stay aligned with regulatory approvals and operate safely within controlled airspace.

Use the Altitude Display setting (Settings > Display) to select both a primary and secondary altitude indicator (e.g., AGL and HAL). The AGL indicator appears in the telemetry bar and the Heads-Up Display.

  • Altitude Display selections will persist across flights

CS_Cloud_media_UI_AGL_indicator1.png

Screenshot 2025-04-02 at 4.43.06 PM.png

[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]

Improved ReadyLink Streaming and Map Stability

ReadyLink viewers will enjoy a much smoother map experience and can more quickly select live streams from their laptops or desktops.

Additionally, the live stream now begins earlier, ensuring that viewers can see the feed from the drone as soon as the pilot takes control, even before launching. This allows them to share ReadyLinks with other teams and begin coordinating by the time the drone launches.

The map also provides more stable position updates, ensuring a clear and accurate view of where the drone is operating.

  • Enhancements ensure a more stable map, meaning updates to drone locations are smoother, reducing jitter when moving or zooming
  • ReadyLink viewers can see your stream earlier, allowing them to prepare before the drone is airborne
  • The red LIVE badge now appears as soon as you take control, not just after launch
  • On a laptop or desktop, new shortcut buttons let you switch between active drone streams without using the dropdown menu

CS_Cloud_media_UI_ReadyLink_shortcuts_desktop.png

[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]

Standoff Distance and Marker View: Maintain Awareness on Approach

When responding to an incident marker, the drone now supports a **Standoff Distance**, allowing you to stop short of the marker and automatically orient toward it rather than flying directly overhead. This update improves situational awareness and provides better visibility as you approach a point of interest.

  • Avoid flying over key areas and stop at a defined distance from the marker
  • Maintain orientation as the drone automatically looks at the marker as it arrives
  • Increase situational awareness and provide a clear view of the scene as you respond

CS_Cloud_media_UI_standoof_distance1.png

[info] Applies to browser-based flights with Skydio X10. [/info]

DFR Command: Map and Mission UI Improvements

The following enhancements improve map interactions and mission workflows:

  • Auto-close incident markers - The incident marker window now closes automatically after selecting Respond Here to reduce clutter and avoid confusion once a response is already underway.
  • Improved drone icon interactions - On the dispatch map, you can now hover over a drone icon to highlight it, or click to view details and enter Remote Flight Deck.
  • Updated altitude limit in Autonomous Flight settings - The maximum altitude setting under Settings > Autonomous Flight is now rounded to 1,000 ft (304 m) for a more intuitive experience (previously 984 ft; 300 m).
  • Clearer labeling for map actions - The Fly Here button has been changed to Respond Here when interacting with markers.
    • Fly Here is used when directing the drone to a specific point; only appears when you right-click on the map, and will always fly the drone right to that location.
    • Respond Here is used when navigating to a marker; the drone will use the Standoff Distance set by the Remote Pilot, as well as the option to Look at the Marker while responding (if a Standoff Distance is not set, the drone will fly directly to the marker)

CS_Cloud_media_UI_marker_improvements_after1.png CS_Cloud_media_UI_marker_improvements_after2.png

Respond Here (incident marker)

CS_Cloud_media_UI_fly_here.png

Fly Here (right-click on the map)

Remote ID Requests Now Follow You Across Organizations

Remote ID (RID) requests are now automatically sent to all accounts tied to your email address, regardless of which organization you’re currently using. Meaning, it is no longer necessary to switch your default organization or restart the Skydio Enterprise app to receive RID prompts. The RID prompt automatically appears—no matter which org you’re logged into—allowing for faster, more flexible mission starts.

  • Streamline multi-org operations with RID requests that now follow your email, not your login state
  • When you launch, Skydio Cloud sends the RID request to all user IDs (UUIDs) linked to your email
  • You will receive the prompt in the Skydio Enterprise app on any device, even if you’re logged into a different org

[note] If you don’t receive the RID prompt, double-check that your email is correctly associated with all relevant organizations in Skydio Cloud. [/note]

[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]

ORGANIZATION ADMINS

Add Users Directly to an Organization

Organization Admins can now add users directly to their organization in Skydio Cloud—no email invitation or confirmation required. This streamlines user management, especially in time-sensitive situations, and applies to both SSO and non-SSO environments.

An Org Admin needs to quickly onboard multiple new team members ahead of a deployment. Using the Add User option, they can assign appropriate roles and permissions in seconds—no email check-ins or activation links required.

  • Immediate role assignment means user permissions apply as soon as they are added
  • Navigate to Settings > Users > Add User

Markers API Now Supports View and Delete Commands

For organizations using Computer-Aided Dispatch (CAD) or other third-party integrations, the Skydio Markers API now includes new functionality. Integrators can now:

  • Retrieve a list of all markers within an organization
  • Pull details for a specific marker
  • Delete a marker

If your team uses a CAD system that integrates with Skydio, we recommend sharing this update with your provider.

[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]

VMS Support for Skydio Live Streaming (RTSP) Streaming

Milestone Video Management System (VMS) now offers support for Skydio’s RTSPs API, enabling customers to view their Skydio drone live streams directly in their VMS. This integration expands Skydio’s compatibility with leading VMS softwares, enabling security teams and operations centers to seamlessly incorporate live drone streams into existing workflows.

  • Milestone VMS customers can work with Orbnet Systems to purchase a Skydio driver for their drones
  • Orbnet Systems will support setup and maintenance to ensure reliable streaming experiences

[note] Milestone Video Management System (VMS) is a separate third-party service that requires a subscription. [/note]

[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]

[/accordion]

[accordion heading="Skydio Cloud, DFR Command, and Remote Ops - 6 March 2025"]

This release enhances incident response and live stream management for users of DFR Command, Remote Ops, and Skydio Cloud: 

Faster Incident Response

  • DFR Command adds a new Dispatch View to allow remote operators to see all incidents, drones, and personnel in a single view before choosing their drone, providing them a comprehensive operational picture for optimal drone selection and rapid response.
  • An update to Map Markers introduces Selected Markers, which highlights the incident or custom marker a remote pilot is responding to, both on the map and in AR overlays, aiding remote pilot orientation and reducing cognitive load.
  • An enhancement to AR Overlays adds a new hotkey functionality, allowing pilots to toggle between different overlay views, including options with or without house numbers, to suit various operational needs.

Improved Live Stream Management

  • ReadyLink updates enable viewers to directly switch between live streams without returning to the list or map first, enhancing situational awareness and reducing navigation time.

Better Integration Validation

  • Axon Evidence Integration improvements provide administrators with tools to validate the functionality of Axon integrations, ensuring reliable transfer of live streams and flight data to Axon systems.

This cloud release supports the following flight system firmware:

Configuration Release Version
Skydio X10 and X10 Controller 37.2.32 and higher
Skydio X10 and Remote Flight Deck 37.2.32 and higher
Skydio Dock for X10, Skydio External Radio, and Skydio X10 39.49.17 and higher
Skydio Dock for X2 27.10.109
Skydio Dock for S2/2+ 27.10.109
Skydio X10, Remote Flight Deck, and External Radio Not supported
Skydio X10, X10 Controller, and External Radio Not supported

Dispatch View for Faster Incident Response

The new Dispatch View in DFR Command provides a complete operational picture, allowing DFR pilots to easily view and access active incidents. Choose the most effective response option by quickly comparing drones based on battery level and distance to the incident.

Dispatch View can be integrated with CAD systems via the Markers API, allowing dispatchers to see and respond to live 911 incident data.

  • Within DFR Command, select Dispatch in the left sidebar
  • View all incidents, markers, drones, and Axon devices in a single operational map view
  • Select an incident directly from this view instead of navigating to the Fleet page first
  • Transition seamlessly into Remote Flight Deck (RFD) to begin the response

[note] Axon Body body cameras that are buffering will update their location every 15 minutes in the Dispatch map Personnel Tab. [/note]

CS_Cloud_DFRCom_media_UI_dispatch_view2.png

CS_Cloud_DFRCom_media_UI_dispatch_view3.png

[info] Only applies to DFR Command flights with Skydio X10. [/info]

Improved Incident Awareness with Selected Markers

Remote operators and DFR pilots now have persistent incident visibility when responding to a Call for Service (CFS) or selecting a Custom Marker. Once an incident is chosen, it now remains highlighted with AR overlays on the map, even when flying manually. This will help remote pilots with a persistent visual reference, enabling them to stay oriented while flying and searching around the scene.

  • Selected Markers stay visible throughout the mission, reducing cognitive load and helping remote pilots maintain orientation
  • Easily switch focus by deselecting a marker or choosing a new one when responding to a different incident

CS_Cloud_DFRCom_media_UI_updated_AR_markers2.png

[info] Applies to browser-based flights with Skydio X2 and Skydio X10. [/info]

Faster Live Stream Switching in ReadyLink

Updates to ReadyLink streams make it easier to switch between live streams without missing critical details. Viewers can seamlessly navigate between multiple drone feeds, improving situational awareness and reducing time spent switching views.

  • While viewing a live stream, a list of other active streams will appear
  • Use the dropdown menu to switch between streams
  • Swipe between feeds on mobile devices

Previously, viewers had to exit the stream and navigate back to the list or map view to switch streams. Now, with faster stream navigation ReadyLink viewers can maintain real-time visibility across multiple drones without interruption.

CS_Cloud_DFRCom_media_UI_improved_ReadyLink_streams1.png

Desktop view

CS_Cloud_DFRCom_media_UI_improved_ReadyLink_streams4.png CS_Cloud_DFRCom_media_UI_improved_ReadyLink_streams3.png CS_Cloud_DFRCom_media_UI_improved_ReadyLink_streams2.png

Mobile view

CS_Cloud_DFRCom_media_UI_improved_ReadyLink_streams5.png

Tablet view

[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]

Improved AR Overlay Controls

Remote pilots can now toggle AR Overlays more efficiently using the ‘O’ hotkey, which cycles through different levels of displayed information. This refined control makes it easier to adjust overlays in real time, improving situational awareness and ensuring remote operators can customize their view based on mission needs.

  • First press – Overlays ON, including house numbers
  • Second press – Overlays ON, without house numbers
  • Third press – Overlays OFF

Screenshot 2025-03-06 at 11.03.01 AM.png

Overlays ON, with house numbers

Screenshot 2025-03-06 at 11.03.30 AM.png

Overlays ON, without house numbers

Screenshot 2025-03-06 at 11.03.13 AM.png

Overlays OFF

[info] Only applies to browser-based flights with Skydio X10. [/info]

Improved Setup and Status Visibility for Axon Evidence Integrations

Organization admins and pilots have better visibility into Axon Evidence integration status and media transfers, making it easier to confirm that live streams and flight data are successfully syncing with evidence.com.

  • Admins can validate integration health by refreshing the Axon Credential card in Axon Settings to check which features are enabled and confirm system status

CS_Cloud_DFRCom_media_UI_Axon_health_status1.png

[info] Applies to flights with Skydio 2/2+, X2, and X10 that have Media Sync. [/info]

Fixes

  • A misleading warning in Settings > Software has been removed.
    • Some users received a message prompting them to update controllers under both the Vehicle and Dock software sections, even though controllers are not compatible with Dock. This has now been corrected to prevent confusion.

[/accordion]

[accordion heading="Skydio Cloud, DFR Command, and Remote Ops - 30 January 2025"]

Skydio X10 Controller version 37.2.28 (unchanged from Jan 28 release)
Skydio X10 drone firmware version 37.2.64 (unchanged from Jan 28 release)
Skydio Cloud No release version, updated automatically

This release focuses on improving access control, usability and operational flexibility for customers with DFR Command, Remote Ops, or Skydio Cloud:

Optimized Flight Experience

Flight Management and User Feedback

  • Postflight Feedback in Remote Flight Deck gives pilots a quick way to share insights after each flight, helping Skydio improve the overall flight experience
  • Flight group management improves flight organization and visibility, enabling admins to track flight assignments and make real-time updates to group access

Enhanced Access Management

Streamlined Data and Fleet Management

Thermal Palette Controls

Operators flying Skydio X10 via Remote Flight Deck (RFD) now have access to the same thermal palette functionality of the X10 Controller, enhancing usability for a wide range of applications.

  • Support for Black Hot, Rainbow, and Ironbow has been added, alongside the previously available White Hot palette
  • When a new operator commandeers a drone mid-flight, the thermal palette will now match the view of the prior pilot, ensuring consistent visibility during transitions

Screenshot 2025-01-30 at 12.57.47.png

[info] Applies to browser-based flights with Skydio X10 only. [/info]

Heads Up Display Improvements

The Heads Up Display (HUD) in RFD provides enhanced visualization of critical telemetry, including altitude, speed, and compass heading. This is especially useful during outdoor flights, allowing operators to stay focused on the main camera feed while keeping essential data in their peripheral view.

  • Now enabled by default for all Remote Flight Deck interfaces, ensuring you immediately benefit from the improved interface without changing settings
  • Updated compass UI improves usability
  • Disable at any time in Menu > Display Settings, accommodating preferences for indoor pilots or specific scenarios

CS_Cloud_HUD_UI_improvements2.png

[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]

DroneSense Mission Selection

Skydio X10 operators can now easily select DroneSense Missions and callsigns directly in Remote Flight Deck, eliminating the need for the DroneSense CoPilot app. The current mission and callsign settings are displayed before launching, and you can update them both preflight and during flight for seamless mission management.

  • Your organization admin must enable Mission Selection within Skydio Cloud > Integrations > DroneSense > View Settings

CS_Cloud_DroneSense_mission_updates.png

[info] Applies to browser-based flights with Skydio X10 only. [/info]

Postflight Feedback

Remote Flight Deck now gives pilots the ability to provide feedback directly to Skydio at the end of each flight.

  • This data will be used by our Product and Engineering teams to improve the flight experience and address any issues you may encounter

CS_Cloud_media_UI_postflight_feedback5.png

[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]

Enhanced Flight Management with Groups

Adds new capabilities to make managing flights more intuitive and secure:

Group Visibility in the Flight Report

  • Organizational admins can now view the Group column in the flight table, making it easier to understand flight organization and visibility.

Flight Removal from a Group

  • Admins with the necessary permissions can now remove flights from Groups directly while reviewing the flight table. Removing a flight updates visibility for affected users in real-time.

[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]

Use a Single Email Across Multiple Skydio Cloud Organizations

[note] This feature is only for select customers who need to manage multiple cloud organizations. [/note]

For large enterprises managing multiple Skydio Cloud organizations, we’ve made it easier to streamline access and navigation:

Single Email Login

  • Users can now use the same email address across multiple Skydio Cloud organizations, eliminating the need for alternate emails

Seamless Organization Switching

  • View your current organization in the top left of the home screen
  • Easily switch between organizations via the dropdown menu, which displays both the organization name and your role
  • Set a default organization to streamline login on both the web, controllers, and the Skydio Enterprise app for Remote ID

CS_Cloud_media_UI_multi_orgs2.png

[info] Applies to all Skydio Cloud customers. [/info]

Single Sign-On (SSO) for Skydio Cloud

Enhance your enterprise security by integrating Skydio Cloud with your organization’s Identity Provider (IdP).

This update provides flexible options for managing login methods, including organization-wide defaults, per-user overrides, and configuration of new login methods through SAML, OIDC, or Axon Connect.

  • For organizations using Axon, integrate with Axon Connect in just 4 clicks.

[note] The Axon Connect integration will be available starting February 6th. Any attempts to sign in with Axon before then will be unsuccessful. [/note]

Screenshot 2025-01-29 at 10.54.53 PM.png

[info] Applies to all Skydio Cloud customers. [/info]

ReadyLink Enhancements

New capabilities improve how you access ReadyLinks and navigate live streams:

Improved Live Stream Navigation

  • If only one stream is active, viewers are taken directly into the live stream

Access PIN

  • Optionally set a 4-6 digit PIN when creating a ReadyLink in Skydio Cloud. Viewers must enter this PIN to access the live stream, and it can be edited at any time.
  • This PIN serves as an additional step to control access but does not provide full security protections. ReadyLinks remain accessible via their unique shareable link.

CS_Cloud_ReadyLink_PIN2.png

CS_Cloud_ReadyLink_PIN3.png

[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]

Sensor Packages and Attachments Management

Manage and interact with sensor packages and attachments across preflight and postflight workflows:

  • Claim, name, add notes, and manage sensor packages and attachments in Settings > Devices 
  • View sensor packages and attachments as Linked Devices in flight reports to track usage and performance

Devices _ Sensor Packages.png

[info] Applies to flights with Skydio X10 only. [/info]

Expanded API Capabilities

Skydio Cloud APIs now provide more detailed data, unlocking new possibilities and richer integrations for customers using third-party fleet management software and for the developers integrating with our platform.

While end-users won’t see immediate changes in third-party apps, developers now have access to these new capabilities to deliver enhanced experiences.

  • A new /attachment endpoint provides access to additional hardware details, including attachment serial numbers and their mount positions on the drone (Skydio X10 only)
  • Orientation data (roll, pitch, yaw) for the currently active color (EO) camera is now available through the telemetry API
  • Improved API error handling providing better context to third party integrators for why a specific API call is erroring

[info] Applies to flights with Skydio 2/2+, X2 and X10. [/info]

[/accordion]

[accordion heading="September 17, 2024"]

  • Skydio Cloud customers who have live streaming will now also get access to RTSP live streams and Live Telemetry webhooks APIs
  • Access to specific 3rd party live streaming integrations dependent on licenses on those platforms

[/accordion]

[accordion heading="May 2, 2023"]

[note]This update will be released gradually over the course of one week.[/note] 

Pilot Controlled Adaptive Bitrate for Live Streaming

The pilot can now optimize Live Streaming video quality for the pilot or viewers before or during a flight.

giphy.gif

Media Sync over supported Ethernet adapters

Media Sync over Ethernet offers greatly improved upload speeds from ~60Mbps over WiFi to ~500Mbps over Ethernet. Supported adapters are included in How to Use Media Sync in Skydio Cloud.

Ethernet_cable.png

Expanded support for Live Streaming over hotspots

Skydio has expanded support for Live Streaming over a Hotspot. For detailed information, visit How to use Skydio Live Streaming.

hotspots.png

3D Maps on Fleet Page

View your recorded flight paths in 3D. On the Fleet page select the flight you wish to view, then right-click and drag to view the map in 3D.

CS_release_spring_2023_fleet_3D_map.gif

[info] Select the lock button to lock the camera onto the drone. The video recording is synchronized with the drone view direction. [/info]

[/accordion]

[accordion heading="April 12, 2023"]

More comprehensive reporting of Flights in Skydio Cloud

Previously flights were being incorrectly filtered out and were not visible in Skydio Cloud or accessible through API /flights. These flights are now visible in Skydio Cloud on Fleet Manager, and the Media and Reports menus and API/flights are accessible. The changes apply to historical and future flights. For some customers, historical flights previously not displayed will be listed with higher flight totals. N/A will display when flight end time information is not available.

[/accordion]

[accordion heading="April 1, 2023"]

Single Flight Log Upload to Skydio Customer Support

Upload a single flight log to customer support from Skydio Cloud Fleet Manager on-demand

    • Upload easily using Media Sync 
    • Uploading Skydio Support Logs using the controlling device is still supported.

Visit How to upload a flight log from Skydio Cloud to customer support for detailed instructions.

upload_flight_logs1.png

[/accordion]

[accordion heading="March 21, 2023"]

ANSI Serial Numbers

You can now view, copy, and download a CSV file with your fleet's ANSI serial numbers. 

ANSI2.png

[/accordion]

[accordion heading="January 10, 2023"]

Vehicle Names in the Enterprise App

Vehicles assigned names in your Skydio Cloud organization will now display on the Enterprise app and controller.

    • Previously available only in Skydio Cloud
    • Names must still be assigned in the Skydio Cloud
Cloud_name_in_UI.jpg

Higher Resolution Video

Adaptive Bitrate higher resolution video is now supported for Skydio Live Streaming:

    • Up to 720p resolution video with a strong network signal connection (> 5 Mbps)
    • The previous max quality was ~360p equivalent
    • The live video stream video will now adaptively adjust based on the quality of the connection of the controlling device to the internet (e.g. strength of their LTE or wifi connection for streaming)
    • There will be fewer signal connection losses and faster reconnection when the signal connection is lost

[/accordion]

[accordion heading="November 2022"]

Delete Media - Available November 3, 2022

Delete Media in Skydio Cloud and via API. Delete a single file or multiple files.

    • deleting 3D Scan media is not yet implemented
delete_media.png

Share Media - available November 24, 2022

Generate a link to share media from a flight even if they are not in your Skydio Cloud organization. Configure the expiration date and time duration.

    • Media is viewable by anyone with the link
    • Set the expiration
    • Revoke the link at any time
share_media__2_.png

Battery Data - available November 15, 2022

Track battery data in Skydio Cloud and via API. The Devices menu Battery tab displays:

    • Specific flight and battery lifetime data
    • Total number of flights, flight times, and battery cycles
    • Minimum and maximum voltage and temperature
battery_data.png

[/accordion]

[accordion heading="August 31, 2022"]

NEW

View Skydio Live Stream

Stream live video feed from Skydio 2/2+, or X2E to Skydio Cloud for real-time awareness.

    • View from mobile or desktop devices
    • Supports color and thermal streams Live Stream video feed from Skydio X2E
    • Licenses are available for viewing on single or multiple devices
Live_stream_live.png
Cloud-Comp-WhiteBckgr.png

Share Skydio Live Stream Link

Generate a Live Stream video feed link to share with people outside of your organization.

    • Viewable from mobile or desktop devices
    • Set an expiration date and time, and revoke the link at any time

Explore related articles for additional information:

How to Use Live Stream in Skydio Cloud

share_live_stream.png

Live Flights

View live locations of drones in your organization. Your drone’s location will be displayed on the map for real-time awareness. Check the status of  your organization’s drones for visibility into who is live streaming:

    • Offline
    • Online
    • Flying
    • View Live Stream
    • Share Live Stream
Live_flight.png

Name your Skydio drone

Designed to help you manage your fleet of Skydio drones, you can assign a name to your devices in Skydio Cloud. The name will be displayed on the Fleet Manager dashboard.

name.jpg

Export a single flight CSV file

Exporting a single flight CSV file offers organizations detailed flight information for review, analysis, and reporting. The file includes:

    • Date and time
    • Latitude and longitude
    • GPS altitude
    • Number of satellite connections
    • Horizontal, vertical, and velocity accuracy estimates
    • X, Y, and Z velocity
    • Speed

Explore related articles for additional information: How to export a single flight CSV file from Skydio Cloud

Axon Integration

    • Axon Evidence media integration syncs the media captured from your Skydio drone without manually uploading, offering seamless transfer and management of images and videos.
    • Axon Respond Live Stream integration to view the real-time video captured by your Skydio drone. Axon Respond integrates location data, and video feeds from your Skydio drones to give you a complete picture of evolving situations on any web or mobile browser.
    • Axon Air powered by DroneSense integrates its piloting, program management, and operations solution with the Axon digital evidence management platform for strategic Skydio fleet management.

Explore related articles for additional information:

Axon Evidence

Axon Respond Live Stream

Axon Air DroneSense Fleet Management

ENHANCED

Download Large Files

You can now download media files larger than 200 megabytes into a  compressed package, reducing time and data. The View Download button offers insight into the status and progress of your download package.

Explore related articles for additional information: Managing Media in Skydio Cloud

Media Sync Error Indicator

When initiating a Media Sync, a yellow flashing light indicates an unsuccessful connection to your saved networks in Skydio Cloud, and an error message will display on your controlling device to help with troubleshooting an unsuccessful connection

    • No Network Found: an issue occurred while connecting to your network
    • Authentication Failure: an issue occurred while signing in to your network
    • Connection Timed Out: your drone was unable to connect to Skydio Cloud

Explore related articles for additional information: Troubleshooting Skydio Cloud Media Sync

[/accordion]

[accordion heading="June 14, 2022"]

Media Sync Improvements

Skydio Cloud improvements include faster Media Sync uploads.

[/accordion]

[accordion heading="March 29, 2022"]

Skydio Cloud has improved the visibility into the data file transfer process and the drone configuration sync with two new menus, Cloud Settings and Upload Files. The menus are displayed in your drone’s INFO menu.

Cloud Settings

The Cloud Settings menu provides you with the ability to download features and offers visibility into the last time a sync occurred.
    1. Select Download features from Cloud to sync from Skydio Cloud to your controlling device.
    2. Select Sync Settings to Drone to sync Skydio Cloud settings from your controlling device to your drone.
CS_CLD_config_menu_UI.jpg

Upload Files

Post-flight task management offers new visibility into the data files uploading to Skydio Cloud. If you have enabled GPS & Telemetry Data Capture on your Skydio Cloud account your post-flight data file transfer status and upload history will be available after you land.

Select Show Files or navigate to the Upload Files menu to view the File Queue and Upload History:

Untitled.png
    • File Queue displays the upload status of flight metadata and telemetry logs
    • Upload History displays a list of data files that have been successfully uploaded
CS_CLD_upload_files_UI.jpg

[/accordion]

[accordion heading="February 28, 2022"]

Skydio License Management

Skydio License Management is now available with your Skydio 2/2+ and X2 drones. You can now assign advanced software licenses, Skydio Autonomy Enterprise and 3D Scan, to each of your drones, allowing for precision control of your Skydio fleet. Visit How to Assign Skydio Advanced Software Licenses for detailed step-by-step instructions.

[info text="This update will initially be available to select customers, with widespread availability planned for a future date. Skydio will reach out to your organization if you will be receiving the update."] 

[/accordion]

[accordion heading="September 28, 2021"]

Skydio X2 access to Skydio Cloud

Skydio is proud to announce Skydio Cloud is now available for Skydio X2 drones. Skydio Cloud provides federated management of connected drone operations via Fleet Manager and seamless uploading and management of flight media via Media Sync. Skydio Cloud also supports Skydio 2/2+ and Skydio 2/2+ Enterprise.

Skydio Cloud is a new strategic component to the Skydio enterprise architecture. Skydio Cloud allows you to manage your Skydio fleet, providing a secure, seamless, network-connected platform for autonomous flight operations. Media Sync* provides for automatic upload, and management of your 3D Scans,* images, and videos. Designed to be accessed using a web browser or through API integration, users can store, view, organize, and manage their organization's in-flight digital assets. Skydio Cloud AWS - U.S. Region cloud infrastructure meets the highest level of security, compliance, and data protection.

        *Additional license required

To purchase Skydio Cloud, contact a Skydio Sales Representative 

Skydio Fleet Manager

As the foundational service within Skydio Cloud, Fleet Manager provides federated management for distributed drone operations. Access telemetry data uploaded to Skydio Cloud to view flight logs and robust reporting on usage metrics.

    • Automatically upload flight telemetry directly from the Skydio Enterprise App or Enterprise Controller
    • Filter and search flights across your organization
    • View and replay the flight path for any flight
    • Reporting usage metrics across your fleet
    • Detailed metrics for individual pilots and vehicles
    • Filter flights by date, pilot, and vehicle, and quickly view and download details
    • REST-based API endpoints for accessing flight data

Skydio Media Sync

Skydio Media Sync (additional license required) offers seamless upload and management of 3D Scans,* images, and videos. Media assets uploaded to Skydio Cloud can be stored, searched, and shared across your organization

    • Automatically upload media and 3D Models directly from Skydio vehicles
    • View and replay video overlayed with the flight path for any flight
    • Search for media by date, pilot, and vehicle
    • Share links to media across your organization
    • Access the Edge Model Viewer to review 3D Scans
    • REST-based API endpoints for accessing images and video

*Skydio 3D Scan license required to sync and view 3D Scan data in Skydio Cloud.

Skydio API

Developer access to Skydio Cloud through API integration (visit Skydio API documentation

    • generate a new API Token

    • access the API documentation

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[/accordion]

Explore More

Explore related articles for additional information

Getting started with Skydio Cloud

 

Skydio, Inc. A0059

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