Skydio Cloud, DFR Command and Remote Ops - 3 April 2025
Published: Updated:
This release introduces exciting updates focused on fleet health visibility, mission readiness, and live stream coordination — all designed to help you operate more efficiently, respond faster, and reduce downtime.
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This release is supported on the following flight system software:
| Configuration | Release Version |
| Skydio X10 and X10 Controller |
X10 drone firmware: 37.2.72 X10 Controller software: 37.2.32 |
| Skydio X10 and Remote Flight Deck |
X10 drone firmware: 37.2.72 X10 Controller software: 37.2.32 |
| Skydio Dock for X10, Skydio External Radio, and Skydio X10 | 39.50.18 |
| Skydio Dock for X2 | Rel 11.2 (Dock and drone firmware: 27.10.109) |
| Skydio Dock for S2/2+ | Rel 11.2 (Dock and drone firmware: 27.10.109) |
| Skydio X10, Remote Flight Deck, and External Radio | Not supported |
| Skydio X10, X10 Controller, and External Radio | Not supported |
The following updates impact different roles within the Skydio ecosystem. To help you quickly identify what matters most to you, we have grouped updates by role. Use the definitions below to identify which sections apply to your responsibilities:
| Remote Pilot |
Remote Pilots conduct missions via Remote Flight Deck (RFD) or DFR Command, operating drones remotely rather than in-person. This could include tasks such as managing autonomous flights, overseeing Drone as First Responder (DFR) responses, monitoring live video feeds, and maintaining mission oversight from a command center or dispatch location. Examples of relevant updates: autonomous flight stability, real-time subject tracking and situational awareness, live video reliability for mission oversight |
| Organization Admin |
Organization Admins manage system-level settings in Skydio Cloud. They are responsible for tasks such as maintaining fleet and equipment readiness, managing integrations, assigning user roles, and ensuring compliance within regulatory and organizational policy. Examples of relevant updates: log in and authentication (SSO), user access, DroneSense settings |
| Cloud User |
Cloud Users view and manage data in Skydio Cloud. This can include viewing and running flight reports, viewing, sharing, and deleting media, and viewing the device health pages. The Cloud User role is assigned to personnel who need access to data in the cloud but won’t be flying remotely, such as a data analyst. Examples of relevant updates: media sync process, data management, fleet management |
ALL CLOUD ROLES
Monitor X10 Fleet Health at a Glance
The Fleet Page now provides a snapshot view of the Dock or drone, allowing you to quickly identify whether a device is Healthy, has Limited Operation, or fully Inoperable. This aids in reducing downtime, making informed decisions about fleet readiness, and ensures only fully operational systems are deployed.
- Healthy - No known issues; system is ready for flight
- Limited Operation (yellow) - Some functionality is restricted (e.g. a battery has surpassed 300 cycles, nearing end of life); the system can fly, but maintenance may be needed soon
- Inoperable (red) - A critical issue is preventing flight; immediate action required
[note] Hover over a Limited Operation or Inoperable status to see details about the issue (e.g., "Front Camera Failure"). [/note]
In addition to the Fleet page updates, Skydio Cloud features individual Device Pages that provide critical system health insights, improving decision-making and minimizing downtime before assigning flight systems to missions.
Device Pages streamline issue remediation by highlighting problems, offering resolution recommendations, and providing a centralized view of connectivity, settings, and overall system health.
- Details - Provides an overview of connectivity health, Cloud settings sync, serial numbers, software versions, lifetime flights, uptime, sites
- Flight System - Shows all of the systems connected to the device, as well as their connectivity and health status
- Issues - Lists all of the outstanding issues affecting the device, as well as their severity levels and resolution suggestions
- Notes - Use this section to add details about a specific device, such as recent maintenance
Fleet Page updates
Device Page (Drone)
[info] Fleet Page updates that show system health status only apply to Skydio X10 flight systems. Individual Device Pages are available with Dock for Skydio X2, but do not include system health monitoring. [/info]
Drone Propeller Hours Counter
Skydio Cloud now tracks propeller usage for each drone, helping remote pilots and admins make safer, more informed decisions.
You will initially see a dash “—” until the date and time of the most recent propeller replacement has been entered. To begin tracking, select Mark Replaced, enter the date and time of the last replacement, then select Reset. Once completed, Skydio Cloud will begin tracking the propeller flight hours.
- As your drone nears its recommended interval for prop replacement, use the Mark Replaced button to update the date/time and restart the counter
- Resetting the counter after replacing props maintains accurate tracking
- Located in Settings > Devices > Drones > Select a drone > Prop Hours
[warning] Propeller hours are a tracking tool, not a substitute for regular inspections. Refer to the maintenance guidelines for your specific drone and replace props at the recommended intervals. Exceeding the recommended hours of propeller flight times significantly increases risk of failure and serious bodily harm or damage. Users are responsible for proactively tracking, examining, and replacing propellers to maintain optimal flight safety and reliability based on the guidelines in your drone’s Operator Manual. [/warning]
[note] Applies to flights with Skydio 2/2+, X2, and X10. When Skydio X10 props exceed 250 hours of use, a notification will appear under the Issues panel on the Device Page. [/note]
REMOTE PILOTS
Maintain Altitude Awareness with the AGL Indicator
Update April 16, 2025: This feature allows you to display a secondary altitude measurement. The primary altitude will remain HAL (Height Above Landing).
The Above Ground Level (AGL) indicator helps you monitor your altitude relative to the terrain, making it easier to maintain a consistent altitude over sloped or uneven ground. This ensures you stay aligned with regulatory approvals and operate safely within controlled airspace.
Use the Altitude Display setting (Settings > Display) to select a secondary altitude indicator (AGL or MSL). The altitude indicator appears in the telemetry bar and the Heads-Up Display.
- Altitude Display selections will persist across flights
[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]
Improved ReadyLink Streaming and Map Stability
ReadyLink viewers will enjoy a much smoother map experience and can more quickly select live streams from their laptops or desktops.
Additionally, the live stream now begins earlier, ensuring that viewers can see the feed from the drone as soon as the pilot takes control, even before launching. This allows them to share ReadyLinks with other teams and begin coordinating by the time the drone launches.
The map also provides more stable position updates, ensuring a clear and accurate view of where the drone is operating.
- Enhancements ensure a more stable map, meaning updates to drone locations are smoother, reducing jitter when moving or zooming
- ReadyLink viewers can see your stream earlier, allowing them to prepare before the drone is airborne
- The red LIVE badge now appears as soon as you take control, not just after launch
- On a laptop or desktop, new shortcut buttons let you switch between active drone streams without using the dropdown menu
[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]
Standoff Distance and Marker View: Maintain Awareness on Approach
When responding to an incident marker, the drone now supports a Standoff Distance, allowing you to stop short of the marker and automatically orient toward it rather than flying directly overhead. This update improves situational awareness and provides better visibility as you approach a point of interest.
- Avoid flying over key areas and stop at a defined distance from the marker
- Maintain orientation as the drone automatically looks at the marker as it arrives
- Increase situational awareness and provide a clear view of the scene as you respond
[info] Applies to browser-based flights with Skydio X10. [/info]
DFR Command: Map and Mission UI Improvements
The following enhancements improve map interactions and mission workflows:
- Auto-close incident markers - The incident marker window now closes automatically after selecting Respond Here to reduce clutter and avoid confusion once a response is already underway.
- Improved drone icon interactions - On the dispatch map, you can now hover over a drone icon to highlight it, or click to view details and enter Remote Flight Deck.
- Updated altitude limit in Autonomous Flight settings - The maximum altitude setting under Settings > Autonomous Flight is now rounded to 1,000 ft (304 m) for a more intuitive experience (previously 984 ft; 300 m).
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Clearer labeling for map actions - The Fly Here button has been changed to Respond Here when interacting with markers.
- Fly Here is used when directing the drone to a specific point; only appears when you right-click on the map, and will always fly the drone right to that location.
- Respond Here is used when navigating to a marker; the drone will use the Standoff Distance set by the Remote Pilot, as well as the option to Look at the Marker while responding (if a Standoff Distance is not set, the drone will fly directly to the marker)
Respond Here (incident marker)
Fly Here (right-click on the map)
Remote ID Requests Now Follow You Across Organizations
Remote ID (RID) requests are now automatically sent to all accounts tied to your email address, regardless of which organization you’re currently using. Meaning, it is no longer necessary to switch your default organization or restart the Skydio Enterprise app to receive RID prompts. The RID prompt automatically appears—no matter which org you’re logged into—allowing for faster, more flexible mission starts.
- Streamline multi-org operations with RID requests that now follow your email, not your login state
- When you launch, Skydio Cloud sends the RID request to all user IDs (UUIDs) linked to your email
- You will receive the prompt in the Skydio Enterprise app on any device, even if you’re logged into a different org
[note] If you don’t receive the RID prompt, double-check that your email is correctly associated with all relevant organizations in Skydio Cloud. [/note]
[info] Applies to browser-based flights with Skydio 2/2+, X2, and X10. [/info]
ORGANIZATION ADMINS
Add Users Directly to an Organization
Organization Admins can now add users directly to their organization in Skydio Cloud—no email invitation or confirmation required. This streamlines user management, especially in time-sensitive situations, and applies to both SSO and non-SSO environments.
An Org Admin needs to quickly onboard multiple new team members ahead of a deployment. Using the Add User option, they can assign appropriate roles and permissions in seconds—no email check-ins or activation links required.
- Immediate role assignment means user permissions apply as soon as they are added
- Navigate to Settings > Users > Add User
Markers API Now Supports View and Delete Commands
For organizations using Computer-Aided Dispatch (CAD) or other third-party integrations, the Skydio Markers API now includes new functionality. Integrators can now:
- Retrieve a list of all markers within an organization
- Pull details for a specific marker
- Delete a marker
If your team uses a CAD system that integrates with Skydio, we recommend sharing this update with your provider.
[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]
VMS Support for Skydio Live Streaming (RTSP) Streaming
Milestone Video Management System (VMS) now offers support for Skydio’s RTSPs API, enabling customers to view their Skydio drone live streams directly in their VMS. This integration expands Skydio’s compatibility with leading VMS softwares, enabling security teams and operations centers to seamlessly incorporate live drone streams into existing workflows.
- Milestone VMS customers can work with Orbnet Systems to purchase a Skydio driver for their drones
- Orbnet Systems will support setup and maintenance to ensure reliable streaming experiences
[note] Milestone Video Management System (VMS) is a separate third-party service that requires a subscription. [/note]
[info] Applies to flights with Skydio 2/2+, X2, and X10. [/info]
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