Skydio Cloud, DFR Command and Remote Ops - 7 May 2025
Published: Updated:
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This release introduces flight system updates to battery tracking, remote coordination, and API integrations—designed to help you fly smarter, respond faster, and manage your fleet with greater confidence.
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This release is supported on the following flight system software:
| Configuration | Release Version |
| Skydio X10 and X10 Controller |
Drone firmware version: 37.2.63 and above X10 Controller: 37.2.28 and above |
| Skydio X10 and Remote Flight Deck |
Drone firmware version: 37.2.63 and above X10 Controller firmware version: 37.2.28 and above |
| Skydio Dock for X10 (beta), Skydio External Radio, and Skydio X10 | Asimov Dock firmware version: 39.51.26 |
| Skydio Dock for X2 | 11.2 (27.10.109) |
| Skydio Dock for S2/2+ | 11.2 (27.10.109) |
| Skydio X10, Remote Flight Deck, and External Radio | Not Supported |
| Skydio X10, X10 Controller, and External Radio | Not Supported |
The following updates impact different roles within the Skydio ecosystem. To help you quickly identify what matters most to you, we have grouped updates by role. Use the definitions below to identify which sections apply to your responsibilities:
| Remote Pilot |
Remote Pilots conduct missions via Remote Flight Deck (RFD) or DFR Command, operating drones remotely rather than in-person. This could include tasks such as managing autonomous flights, overseeing Drone as First Responder (DFR) responses, monitoring live video feeds, and maintaining mission oversight from a command center or dispatch location. Examples of relevant updates: autonomous flight stability, real-time subject tracking and situational awareness, live video reliability for mission oversight |
| Organization Admin |
Organization Admins manage system-level settings in Skydio Cloud. They are responsible for tasks such as maintaining fleet and equipment readiness, managing integrations, assigning user roles, and ensuring compliance within regulatory and organizational policy. Examples of relevant updates: log in and authentication (SSO), user access, DroneSense settings |
| Cloud User |
Cloud Users view and manage data in Skydio Cloud. This can include viewing and running flight reports, viewing, sharing, and deleting media, and viewing the device health pages. The Cloud User role is assigned to personnel who need access to data in the cloud but won’t be flying remotely, such as a data analyst. Examples of relevant updates: media sync process, data management, fleet management |
ALL CLOUD ROLES
New Battery Device Page to Track Health, Firmware, and Usage
[info] Available for Skydio 2/2+, X2, and X10 batteries. [/info]
A dedicated Battery Device Page has been added that helps you manage individual batteries with the same visibility and diagnostics available for other fleet devices. View health status, firmware version, and add device notes in one place.
- Organization Admins can name batteries, monitor aspects of battery health, add notes to track inventory, and receive additional information for specific battery issues
- Remote Pilots can confirm aspects of battery readiness before a flight to avoid using degraded or unreliable batteries
- Pilots benefit indirectly from clearer labeling and battery tracking as admins manage assignments and surface relevant history
Read How to manage your Fleet with Device Pages for more information.
[warning] Issue tracking and device health status is only available for Skydio X10 batteries. Skydio 2/2+ or X2 batteries will display serial number, software version, cycle count, and lifetime flights. Users are responsible for proactively tracking, examining, and replacing devices to maintain optimal flight safety and reliability based on the guidelines in your drone’s Operator Manual.
The information provided by the Device page should be used alongside all materials provided by Skydio; it is not intended to be relied upon as a diagnostic tool. Always conduct a full PreFlight Inspection and call Skydio Support with any questions or concerns about your battery prior to operational use. [/warning]
New Controller Device Page for Fleet Visibility and Management
[info] Available for Skydio Enterprise Controllers and X10 Controllers. [/info]
In addition to the Battery Device Pages, Controller Device Pages are also now available in Skydio Cloud, making it easier to manage and track controllers alongside the rest of your fleet. You can rename controllers, add context-specific notes, and view important metadata such as version, International Mobile Equipment Identity (IMEI), Integrated Circuit Card Identifier (ICCID), and eUICC Identifier (EID).
- Organization Admins can rename controllers to reflect assigned pilots or teams, add deployment or troubleshooting notes, and manage controller records for a more organized inventory
- Pilots benefit indirectly from clearer labeling and controller tracking as admins manage assignments and surface relevant history
Read How to manage your Fleet with Device Pages for more information.
[note] Issue tracking and device health status are not yet available. Follow the maintenance guidelines for your specific controller to ensure operational safety. [/note]
Replacement Propeller Selection
When logging a propeller replacement date, you'll now be prompted to select the correct propeller type: Rev 1 or Rev 2. This ensures maintenance records are accurate, and includes visual references for each propeller type to help you choose the correct one.
[warning] Always replace propellers in full matching sets of four to maintain accuracy and flight safety. [/warning]
REMOTE PILOTS
Manually Create Incidents in DFR Command
[info] Only applies to browser-based flights with Skydio X10 and DFR Command. [/info]
Remote Pilots can now manually create incidents directly within DFR Command, giving teams greater flexibility when responding. This is especially useful for departments without a Computer Aided Dispatch (CAD) integration or when responding to a drone request without a call for service (CFS), based on visual intel or field observations.
For example, a pilot spots suspicious activity on a live camera feed and launches a drone to investigate. Since the response wasn’t dispatched via CAD, the pilot manually creates an incident to associate the flight with a specific event and location.
[note] Manually created incidents will not appear in CAD systems or digital evidence management tools. [/note]
Track Incident Status in Real-Time
[info] Only applies to browser-based flights with Skydio X10 and DFR Command. [/info]
Within DFR Command, incidents are now categorized as Open, Drone Responding, or Closed, giving Remote Pilots and supervisors quick, clear visibility into the status of each response. These status updates appear across the command interface, making it easy for teams to coordinate efficiently and avoid duplicate efforts.
Whether you're actively responding to an incident or closing it out once the drone mission is complete, status changes are logged automatically—supporting better coordination today and more robust reporting down the line.
[note] Incident States are only applicable to the drone responses within DFR Command, and do not change the call status in CAD systems. ‘Closed’ status for the drone flight will not close the call for service in CAD. [/note]
Begin Flights with your Organization’s Default Settings
[info] Only supports Dock for X10 operations; mission plans are not affected. [/info]
If your Organization Admin has pre-configured flight settings for the organization, your flights will start with those defaults. This helps you launch faster and reduces the need for manual setup beforehand.
View custom map layers during flight operations (EAP)
[note] This feature is in early access with limited availability, and requires setup by your Organization Admin in collaboration with Skydio. [/note]
As part of an Early Access Program, Remote Pilots can now see custom map layers—such as precinct boundaries, utility lines, and static raster overlays—directly on the map in Remote Flight Deck. These layers provide added mission context and improve situational awareness during flight.
DFR Command: UI and Workflow Enhancements
The following enhancements improve map interactions and mission workflows:
- Closest drone first — Standby drones awaiting assignment are now sorted by distance to the marker, so the closest drone is listed first. The menu title says Nearest Available Drones for added clarity
- Body camera status updates — The color indicators for specific body cameras have been updated. Buffering now displays in green and Recording is red, offering a more intuitive visual cue
Remote Flight Deck: UI Improvements
This release includes additional UI improvements to the RFD interface:
- Streamlined settings navigation — Vehicle settings are now displayed in a vertical list on the left side of the screen instead of tabs along the top, making them easier to scan and access
- Updated landing options for Dock flights — The Return and Land button has been updated for clarity. Operators now see two clearly labeled options: Return & Land in Dock or Land Outside the Dock
- Improved camera control during Fly-to-Point — Camera settings are now accessible during Fly-to-Point missions, making it easier to capture the right view while en route to a marker
- ReadyLink fullscreen support on mobile — A new fullscreen button has been added to the top-right of the live stream view on Android and iPhone, giving mobile users better visibility when viewing live footage
Updated RFD settings navigation
ReadyLink fullscreen support
ORG ADMINS
New API Guides and Example Code for Developers and Partners
New API Guides and an Example Repository are now available to help developers, partners, and technical teams explore the full potential of Skydio’s External APIs. These resources go beyond technical references and offer complete, end-to-end workflow examples demonstrating how Skydio APIs (such as Marker Injection, Live Streaming, etc.) can be integrated into real-world operations.
- Technology partners can use the step-by-step guides and working code to integrate Skydio into their platforms with minimal support
- Program managers and admins can evaluate whether Skydio’s API capabilities align with their team’s operational needs
Visit Skydio API Guides for more information.
Grant Skydio Support Access On Demand
If you ever need technical help from Skydio Support, you can now invite them into your organization with time-limited, controlled access. Two new user roles, Skydio Read-Only and Skydio Superuser, let you decide the level of access and duration, giving you control during troubleshooting.
- Skydio Read-Only — Only provides viewing access to your organization for light troubleshooting; including incident markers, Axon device locations, flight history, media playback, and scan data
- Skydio Superuser — Provides Organization Admin-level access to your organization for in-depth debugging and configuration support
[note] Reach out to Skydio Support for assistance with adding a Skydio Read-Only or Superuser role. [/note]
Dock API Now Supports Dock for X10
The Dock API now includes support for Dock for X10, making it easier to integrate with third-party systems and partner platforms. This update also exposes Dock location data when available, such as Launch Point coordinates, so Docks display accurately on external maps
- Helps partners display real-time Dock locations for improved situational awareness
- Enables early integration testing for teams working with Dock for X10 or simulated deployments
Set Default Flight Settings Across the Organization
[info] Only supports Dock for X10 operations; mission plans are not affected. [/info]
Organization Admins can now define org-wide default flight settings to support safer, faster, and more standardized operations. This feature is especially useful for time-sensitive missions, such as Drone as First Responder (DFR) calls, where consistency and speed are critical.
- Set defaults for Return Settings (Speed, Navigation Mode, Height), Drone Lighting, Height Ceiling, and Lost Connection Behavior
- Defaults will be restored between flights for Dock-based drones
- Helps reduce preflight setup time while aligning with FAA regulations and internal SOPs
Request Custom Map Layers to Support Mission Context (EAP)
Skydio is testing a new Custom Map Layers feature that allows your team to overlay static geospatial data such as boundaries, infrastructure lines or points, and raster images on the Fleet page and in Remote Flight Deck.
To request access, contact your Skydio Customer Success Manager with a description of the data you'd like to display and its format.
- Currently supported formats are GeoJSON and geoTIFF
[note] This is an early access feature with limited availability. Dynamic map layers are not currently supported. [/note]
Limit API Token Access by Resource Group
Organization Admins can scope API tokens to specific Groups, similar to user-level permissions. This update improves data security by ensuring that integrations only access the data they actually need.
Whether you’re working with third-party tools or building custom dashboards, scoped tokens give you the flexibility to restrict access to drones in a specific department, team, or region. This means you can safely connect integrations to your full organization while limiting what they can read or export—based on the resource groups you define.
For example, a public safety agency using DroneSense can create a token scoped only to the Fire Department’s resource group—keeping law enforcement and transportation data out of reach. Similarly, an enterprise with regional operations can generate a token tied only to “West Coast Ops” to support a localized dashboard.
- Navigate to Settings > API Tokens > Generate Token > then select the Groups drop-down menu to select a resource group
[note] For information about groups in Skydio Cloud, visit our support article. [/note]
KNOWN ISSUES
- Camera settings may appear adjustable during automated missions
- The settings panel is visible while a mission is running, but any changes made during flight do not affect the camera behavior defined in the mission plan
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