Getting Started with Skydio Remote Ops

Step 1 - Select the Settings menu and the General tab

• • add the name of your organization
  • upload a logo - replace the Skydio logo in the upper left corner
  • toggle Data Capture ON - control GPS & Telemetry automatically transmitted

[note] If Data Capture is toggled off the flight path and other telemetry data will not display on the flight screen [/note]

Step 2 - Select the Users tab and Invite a Member OR import a file (CSV or text file)

• • enter email
  • assign role as Admin for Remote Operations and Remote Flight 

[note] A member’s email address can only be associated with one organization at a time. [/note]

Step 3 - Claim the vehicles, Docks, and Dock Lites that you want in your fleet:

• • select Claim Device and enter the vehicle WiFi Name located in the battery bay or the Dock serial number
  • select Add More Devices and enter Dock Name located on the back access panel

Step 4 - Link vehicle to Dock

• • Select the More Info (...) icon for the Dock you are working with and Link Vehicle

[note] Only one vehicle is linked to a Dock. If you link a new vehicle, the previous vehicle will no longer be linked.[/note]

Step 5 - Add Dock ID (not required for Dock Lite)

• • Select the More Info (...) icon for the Dock you are working with and Change Settings
  • Enter the number on top of your Dock (your Dock license plate number) into the Dock ID field

[note] If you are installing multiple Docks within the same area, you must install unique license plates for each dock to ensure your drones return to the correct dock. After installing a new license plate, update the Dock ID in Skydio Cloud. [/note]

Step 6 - Select the More Info (...) icon for the vehicle that you are enabling

• • Toggle ON Remote Flight Enabled and Scheduled Mission Enabled

Step 7 - Select Reboot

• • the Dock will be offline while rebooting and online when the reboot is complete

Step 8 - Add Wireless Networks

• • Select the Network tab and Add New Network
  • Input the SSID name of your wireless network and the password
  • Select Add and repeat steps to add additional wireless networks allowing your Skydio drones and Docks to leverage multiple networks for connectivity
  • Prioritize your networks - wireless networks are ordered by priority, with the top connecting first. Drag the network box to reorder

[note] Visit DRO How to set up your network for more information about network requirements and troubleshooting.[/note]

Step 9 - Sync Cloud settings to your vehicle

To get started with Dock you will need to connect the dock to your network router using a CAT5 Ethernet cable. Requirements for Dock Ethernet connection:

• • throughput - 5 Mbps uplink/downlink required
  • ensure that disable ping is not selected - the gateway as reported in DHCP needs to be pingable

Power on your Skydio drone and the controlling device

• • Skydio Enterprise Controller OR
  • Skydio Enterprise app on a mobile device

Select the INFO menu and your drone

Select Cloud Settings:

• • Download Features from Cloud 
  • Sync Settings to Drone

Step 10 - Check for updates
Docks and drone software can be updated remotely for Skydio Dock and the vehicle. Software Update will display a red alert.

• • Skydio will notify you when an update is available
  • Software updates will display a red alert on Skydio Cloud Fleet Manager. Software updates availability will also be denoted in Settings > Devices

Step 11 - Perform the update:
To upgrade software, select Start update on either Dock or the drone and wait for the automatic process to complete and for the device to come back online.

• • The update process could take up to 30 minutes, depending on network speeds 
  • Select Reboot to complete the update process