How to set up your network for Skydio Dock & Remote Ops

If you are accessing your organization's wireless network, please work with your system administrator to ensure that the following requirements are addressed.

Ensure that the network is WPA2-PSK compatible:

• • WPA2-PSK (WPA2 Personal) networks using an SSID and password are compatible
  • WPA2-Enterprise networks are NOT compatible
  • we do not currently support networks without passwords

Turn off media access control (MAC) address filtering:

• • if you need to connect to a network that uses MAC filtering, contact Skydio support to obtain the MAC to address for your drone

Ensure that Skydio X2 is connected to a 5 GHz wireless network:

• • disable Dynamic Frequency Selection (DFS)
  • disable channels: 50-150 inclusive
  • disable the UNII-2 bands 

Standard 5GHz networks include a set of channels, known as UNII-2, used for weather radar systems. To avoid conflict with these systems, a device that operates on these channels is required to implement Dynamic Frequency Selection (DFS). Skydio drones do not support 5 GHz wifi networks on U-NII-2 per the United States Federal Communications Commission regulations.

For more information visit: Cisco 5GHz WiFi Network Channel Documentation.

Skydio Dock and Skydio 2 are compatible with both 2.4 GHz and 5 GHz networks

Skydio X2 and Skydio 2+ are only compatible with 5 GHz networks

Supported 5 GHz channels: 36, 40, 44, 48, 149, 153, 157, 161, 165

Other recommended settings:

• • set Channel width to 20 MHz
  • enable 6 Mbps in the data rates tab

Ensure the following domains and ports are allowed by your firewall:

• • Domains: *.skydio.com, *.skyd.io, AWS S3 for media upload
  • Ports: 443 (tcp & udp), 50000-60000 (udp), 7880 (tcp), 7881 (tcp), 7882 (udp), 5349 (TCP), 51334 (TCP)

Internet:

• • > 5 mbps up and down
  • < 200ms latency
  • Skydio Streaming and Teleops will stream at 720p if the connection speed allows. The stream quality will be automatically reduced or increased based on the connection.

Log in cloud.skydio.com

Step 1 - Select Settings

Step 2 - Select Network

Step 3 - Select Add New Network

Step 4 - Input SSID (the name of your wireless network)

Step 5 - Input the password

• • you can modify the SSID but not the password

Step 6 - Select Add

• • repeat steps to add additional wireless networks allowing your Skydio drones to leverage multiple networks for connectivity

Step 7 - Organize the priority networks

• • networks are ordered by priority, with the top connecting first
  • drag the network box to reorder

Step 1 - Connect Skydio Dock to the Internet using an ethernet cable

• • this will sync WiFi credentials and allow Skydio Dock to connect to the network
  • disconnect the ethernet cable from Skydio Dock to automatically connect to WiFi (optional)

Step 2 - Sync WiFi credentials to vehicle

• • connect your drone to the Internet using a USB-C ethernet adapter.  This will sync WiFi credentials and allow the vehicle to connect.

Step 3 - Place the vehicle in the Skydio Dock pedestal

• • status indicator lights on Skydio Dock will be solid blue
  • the status will display online in Skydio Cloud

Step 4 - Complete a Media Sync test

• • this will help validate the vehicle’s ability to connect to the network and illuminate networking compatibility issues. 

If you are accessing your organization's wireless network, please work with your system administrator to ensure that the following requirements are addressed.

Ensure that the network is WPA2-PSK compatible:

• • WPA2-PSK (WPA2 Personal) networks using an SSID and password are compatible
  • WPA2-Enterprise networks are NOT compatible
  • we do not currently support networks without passwords

Turn off media access control (MAC) address filtering:

• • if you need to connect to a network that uses MAC filtering, contact Skydio support to obtain the MAC to address for your drone

Ensure that Skydio X2 is connected to a 5 GHz wireless network:

• • disable Dynamic Frequency Selection (DFS)
  • disable channels: 50-150 inclusive
  • disable the UNII-2 bands 

Standard 5GHz networks include a set of channels, known as UNII-2, used for weather radar systems. To avoid conflict with these systems, a device that operates on these channels is required to implement Dynamic Frequency Selection (DFS). Skydio drones do not support 5 GHz wifi networks on U-NII-2 per the United States Federal Communications Commission regulations.

For more information visit: Cisco 5GHz WiFi Network Channel Documentation.

Other recommended settings:

• • set Channel width to 20 MHz
  • enable 6 Mbps in the data rates tab

Firewall requirements:

Ensure the following domains and ports are allowed by your firewall:

• • Domains: *.skydio.com, *.skyd.io, AWS S3 for media upload
  • Ports: 443 (tcp & udp), 50000-60000 (udp), 7880 (tcp), 7881 (tcp), 7882 (udp), 5349 (TCP), 51334 (TCP)