Getting started with Skydio Dock and Remote Ops requires setting up a network in your Cloud organization.
- Confirm that your network meets the network requirements
- Add networks to your Skydio Cloud account
- Select the Settings menu and the Network tab and Add New Network
- Input SSID and password
- Drag the network box to prioritize
- Connect Skydio Dock to the Internet
[note]WPA-PSK (Personal) networks are supported. WPA-Enterprise networks are not yet supported[/note]
If you are accessing your organization's wireless network, please work with your system administrator to ensure that the following requirements are addressed.
|Network meets required internet speeds||
Visit How to Perform a Network Speed Test for instructions detailing how to perform a sustained speed test.
[note] Skydio Streaming and remote flight will stream at 720p if the connection speed allows. The stream quality will be automatically reduced or increased based on the connection. [/note]
|Network is WPA2-PSK compatible||
|Network is visible and accessible||
|Network can access Skydio||
|Other recommended settings||
Skydio Remote Ops uses several domains and ports for real-time visibility and live streaming. If you have any issues, ensure the following domains and ports are allowed by your firewall.
5 GHz Drones
If your Skydio drone has a 5 GHz radio, and you plan to use the WiFi Network Vehicle Connectivity option, ensure that it is connected to a 5 GHz wireless network:
- disable Dynamic Frequency Selection (DFS)
- disable channels: 50-150 inclusive
- disable the UNII-2 bands
- Supported 5 GHz channels: 36, 40, 44, 48, 149, 153, 157, 161, 165
Standard 5GHz networks include a set of channels, known as UNII-2, used for weather radar systems. To avoid conflict with these systems, a device that operates on these channels is required to implement Dynamic Frequency Selection (DFS). Skydio drones do not support 5 GHz wifi networks on U-NII-2 per the United States Federal Communications Commission regulations.
For more information visit: Cisco 5GHz WiFi Network Channel Documentation.
Log in cloud.skydio.com
Step 1 - Select Settings
Step 2 - Select Network
Step 3 - Select Add New Network
Step 4 - Input SSID (the name of your wireless network)
Step 5 - Input the password
Step 6 - Select Add
Step 7 - Organize the priority networks
Connect the Skydio Dock to the Internet
Step 1 - Connect Skydio Dock to the Internet using an ethernet cable
Step 2 - Sync WiFi credentials to vehicle
Step 3 - Place the vehicle in the Skydio Dock pedestal
Step 4 - Complete a Media Sync test
[accordion heading="Have the network requirement been addressed?"]
If you are experiencing network connection issues, it is likely that one of the network requirements is not being met. Ensure your network meets all of the requirements listed above.
[accordion heading="Have the firewall requirement been addressed?"]
Ensure your network firewall meets the requirements listed above.
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