How to upload flight telemetry to Skydio Cloud
Overview
The Skydio Cloud dashboard provides access to flight telemetry uploaded to Skydio Cloud. You will need to configure your Skydio Cloud account and enable Data Capture before you can view flight telemetry. See Getting Started with Skydio Cloud to set up your Skydio Cloud account.
Quick Steps
Step 1 - Enable Data Capture:
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If GPS & Telemetry is toggled off the flight path and other telemetry data will not display on the flight screen |
Step 2 - Attach the battery to your Skydio drone and power ON |
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Step 3 - Sign in to the Skydio Enterprise app or Enterprise Controller using your Skydio Cloud organization registered user name and password.
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Step 4 - Sync your Skydio Cloud features
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Step 5 - Sync flight telemetry post-flight
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Step 6 - View flight telemetry in Skydio Cloud:
View Flight visible - flight telemetry is available and will be listed under More Details View Flight not visible - no flight telemetry has been uploaded |
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Flight telemetry must be uploaded to Skydio Cloud before it is available for API integration. |
Troubleshooting
Unable to log in to Skydio Cloud
Go to cloud.skydio.com
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- enter your email address
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enter the verification code sent to your email address
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Ensure that you are logging in to your mobile device with the same email address that has been provisioned on Skydio Cloud. |
Have you set up your Skydio Cloud?
You will need to configure your Skydio Cloud account before you can upload flight telemetry. See Getting Started with Skydio Cloud. Any media captured prior to configuring your Skydio Cloud will not sync.
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Ensure that the flight telemetry that you are trying to upload was captured after the configuration steps were completed—footage from before this point will not upload to the cloud. |
Is your device/controller connected to the Internet?
Ensure that you are connected to the Internet or cellular data.
Is the vehicle claimed in Skydio Cloud?
Vehicles are not automatically associated with an organization, you will need to claim the vehicles that you want in your fleet:
Step 1 - Select Settings
Step 2 - Select Devices
Step 3 - Select Claim Device
Step 4 - Enter vehicle WiFi (eg Skydio2: - xxxx)
The vehicle tab displays a list of associated vehicles' ID
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You cannot claim a vehicle that is associated with another organization. You cannot delete a vehicle. If you receive this error message or need to delete a vehicle contact Skydio Customer Support |
Cloud features will not sync
You can force a SYNC
You will only need to complete this step one time. |
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Flight recording is not displayed
Uploading the flight recording will not take place unless you have purchased Media Sync, selected the type of media you want to upload, and connected your drone to power. Visit Skydio Cloud Media Sync for more information.
If you have questions or need additional support—feel free to reach out! Skydio Support
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