How to add users to Skydio Cloud

Log in cloud.skydio.com

• • Enter your email address

  • Enter the verification code sent to your email address

Add Users:

Step 1 - Select the Settings menu

Step 2 - Select Users

Step 3 - Select Add User

• Located in the top-right
• Add an email address and assign a role

Assign Roles:

Pilot - User is assigned to a vehicle, but has no Cloud dashboard access

Cloud User - Can view dashboard, download flight data, and sync, manage and view media (with the purchase of Media Sync)

Remote Pilot - Can plan and run missions (Skydio Dock and Remote Ops only)

Organization Admin - Has full Cloud access

• • Claim vehicles
  • Add and delete users
  • Write and read user profile notes
  • Assign user roles
  • View dashboard, download flight data
  • Sync, manage, and view media (with the purchase of Media Sync) 
  • Create and manage API tokens

Search, filter, manage, and reorganize pilots, users, and administrators:

• • Sort by Member

  • Filter by Role

Change a role:

• • Select the person's name and change their role using the dropdown
  • Select save

If you ever need technical help from Skydio Support, you can invite them into your organization with time-limited, controlled access. Two user roles, Skydio Read-Only and Skydio Superuser, let you decide the level of access and duration, giving you control during troubleshooting.

• Skydio Read-Only — Only provides viewing access to your organization for light troubleshooting; including incident markers, Axon device locations, flight history, media playback, and scan data
• Skydio Superuser — Provides Organization Admin-level access to your organization for in-depth debugging and configuration support

[note] Reach out to Skydio Support for assistance with adding a Skydio Read-Only or Superuser role. [/note]