Getting started with Skydio Cloud requires configuration, such as creating a profile, adding users, claiming your Skydio vehicles, and joining WiFi networks. You will need to configure your Skydio Cloud before you can manage your fleet or sync your media.

To purchase Skydio Cloud, contact a Skydio Sales Representative

Log in cloud.skydio.com

    • Enter your email address
    • Enter the verification code sent to your email address

 

Add Users:

Step 1 - Select the Settings menu

Step 2 - Select Users

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Step 3 - Select Add User

  • Located in the top-right
  • Add an email address and assign a role

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[info text="A member’s email address can only be associated with one organization at a time."] 

Assign Roles:

Pilot - User is assigned to a vehicle, but has no Cloud dashboard access

Cloud User - Can view dashboard, download flight data, and sync, manage and view media (with the purchase of Media Sync)

Remote Pilot - Can plan and run missions (Skydio Dock and Remote Ops only)

Organization Admin - Has full Cloud access

    • Claim vehicles
    • Add and delete users
    • Write and read user profile notes
    • Assign user roles
    • View dashboard, download flight data
    • Sync, manage, and view media (with the purchase of Media Sync) 
    • Create and manage API tokens

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Search, filter, manage, and reorganize pilots, users, and administrators:

    • Sort by Member
    • Filter by Role

Change a role:

    • Select the person's name and change their role using the dropdown
    • Select save

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If you ever need technical help from Skydio Support, you can invite them into your organization with time-limited, controlled access. Two user roles, Skydio Read-Only and Skydio Superuser, let you decide the level of access and duration, giving you control during troubleshooting.

  • Skydio Read-Only — Only provides viewing access to your organization for light troubleshooting; including incident markers, Axon device locations, flight history, media playback, and scan data
  • Skydio Superuser — Provides Organization Admin-level access to your organization for in-depth debugging and configuration support

[note] Reach out to Skydio Support for assistance with adding a Skydio Read-Only or Superuser role. [/note]

Explore More

Explore related articles for additional information

Getting Started with Skydio Cloud

How to use Fleet Manager

How to use Media Sync with Skydio Cloud

Skydio, Inc.  A0011

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